Products FAQ

Action, Monflo and Splash 2.0 complete knowledge book and general questions about product purchase, payment options and activation key delivery.

If you have a problem or question not answered on specified product FAQ page, please contact us.

Please select product for more details

  • Action! FAQ

    Action! FAQ - general questions about recording Windows desktop and capturing gameplay.

  • Splash FAQ

    Splash FAQ - general questions about free ultimate HD video player.

I cannot open Playlists nor Playback options window

This features are a part of Splash Premium Features. If your Premium Features trial period is expired you must purchase Splash Premium Features license. Read more about Premium Features

Capture frame is not available, why?

This feature is a part of Splash Premium Features. If your Premium Features trial period is expired you must purchase Splash Premium Features license. Read more about Premium Features

Capture frame function is also not available with Motion2 enabled. Please disable Motion2.

On Windows XP capture frame is not available with hardware acceleration enabled. Make sure both Motion2 and hardware acceleration are disabled.

Step frame option is not available, why?

This feature is a part of Splash Premium Features. If your Premium Features trial period is expired you must purchase Splash Premium Features license. Read more about Premium Features

How to activate unlimited access for Splash Premium Features?

Open About window and click Activate button. Fill License for and Splash serial number and click Activate button.

To get Splash 2.0 serial number you need to purchase Splash Premium Features license. Serial number is delivered to e-mail address automatically afer the payment.