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by Racket
Fri Jun 11, 2021 9:35 pm
Forum: Action! Screen and Game Recorder
Topic: Judder/Stutter When Capturing from 4K60 Pro Mk. 2
Replies: 0
Views: 191

Judder/Stutter When Capturing from 4K60 Pro Mk. 2

Hi, I've been trying to do some console capture and I have noticed an issue with a persistent stutter throughout my captures through my 4K60 Pro Mk. 2. Especially noticeable with the environments when the camera is moving around the character. The same stutter isn't on my OBS or Elgato recordings. T...
by Racket
Fri May 07, 2021 10:16 pm
Forum: Action! Screen and Game Recorder
Topic: Elgato 4K60Pro is not being detected as "System Sounds"
Replies: 16
Views: 2891

Re: Elgato 4K60Pro is not being detected as "System Sounds"

Hi Racket, Sorry for a little late reply but last month was crazy in terms of new features. We also are working hard on Action 5 but we will release one more version (4.19.0) with real time monitoring for audio sources + the possibility to output the sound from Kernel Streaming sources to default p...
by Racket
Sat May 01, 2021 8:27 pm
Forum: Action! Screen and Game Recorder
Topic: Elgato 4K60Pro is not being detected as "System Sounds"
Replies: 16
Views: 2891

Re: Elgato 4K60Pro is not being detected as "System Sounds"

FINAL SOLUTION: Missing audio devices will be added as "virtual audio devices" on the list of System Sound devices: HW AUDIO OUTPUTS (first) 1. Realtek Digital Output 2. Another device... VIRTUAL AUDIO SOURCE: 3. Game Capture 4K60 Pro MK.2 Audio 4. Another virtual device... And rest of the list wil...
by Racket
Mon Apr 26, 2021 2:01 pm
Forum: Action! Screen and Game Recorder
Topic: Elgato 4K60Pro is not being detected as "System Sounds"
Replies: 16
Views: 2891

Re: Elgato 4K60Pro is not being detected as "System Sounds"

FINAL SOLUTION: Missing audio devices will be added as "virtual audio devices" on the list of System Sound devices: HW AUDIO OUTPUTS (first) 1. Realtek Digital Output 2. Another device... VIRTUAL AUDIO SOURCE: 3. Game Capture 4K60 Pro MK.2 Audio 4. Another virtual device... And rest of the list wil...
by Racket
Tue Mar 16, 2021 8:14 pm
Forum: Action! Screen and Game Recorder
Topic: Elgato 4K60Pro is not being detected as "System Sounds"
Replies: 16
Views: 2891

Re: Elgato 4K60Pro is not being detected as "System Sounds"

UPDATE: Strange thing we have noticed. Elgato HD 60S device (an older device) creates an audio capture device that is visible in the system. 4K60 Pro MK.2 does not. It only creates a filter that is a Kernel Streaming Proxy. No idea why they did it this way because audio is not easily accessible by ...
by Racket
Mon Mar 15, 2021 5:36 pm
Forum: Action! Screen and Game Recorder
Topic: Elgato 4K60Pro is not being detected as "System Sounds"
Replies: 16
Views: 2891

Re: Elgato 4K60Pro is not being detected as "System Sounds"

Hi guys, do you see the Elgato 4K60 Pro Mk.2 audio device on the Audio device list (Primary Audio Device)??? When we select it we capture audio only from the capture card. Also from the latest 4K Capture Utility version Elgato fixed the HDR capture problem so it now works both in SDR and HDR. It wo...
by Racket
Sat Mar 13, 2021 4:42 pm
Forum: Action! Screen and Game Recorder
Topic: Elgato 4K60Pro is not being detected as "System Sounds"
Replies: 16
Views: 2891

Re: Elgato 4K60Pro is not being detected as "System Sounds"

We have this Elgato card and we have no problem recording sounds from it. Please provide us your PC DxDiag report. It will help us investigate your problem. To run a dxdiag report follow the steps below: If you are running Windows Vista or higher go to your task bar. Click on, "Start Button". Click...

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