After more research I have found a solution, it appears to be a problem with Sony Vegas 12 (most likely 10 or higher). So if you are having problems loading mp4 files into Sony Vegas and the video does not show up, simply do this: 1) Go to where Sony Vegas is installed and go to \App\Sony\Vegas Pro ...

Just an update, I have tried installing various codecs etc as suggested by google search (x264 codec, quicktime) but none solved this problem.

Yep, I will send you an PM. I think I am missing a codec or something a long those lines but I have no idea what. The strange thing is it worked before and I did not change any settings.

No it didn't. I have re-installed my Windows and fully updated it and all other drivers, it does work now. There is one slight issue though, when dragging a recorded file from Action! into Sony Vegas only the audio clip shows up not the video. Yet, when playing the recorded file back with any media ...

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I have still not received an answer from support, does anyone else experience this problem?

I have already contacted support, they told me to update to the latest version which did not help.

I have the latest video card and intel HD graphics drivers.

I have now bought Action! and updated to 1.13.2 but I am still experiencing the same issue. Both my videocard and intel hd graphics drivers are up to date.

I have followed this tutorial to setup Intel Quick Sync Video with Action!: http://mirillis.com/en/products/tutorials/action-tutorial-intel-quick-sync-setup_for_desktops.html However, all the games I try to record in crash when stopping the recording - the screen simply freezes, and I have to go to ...