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by Piotr
Thu Sep 07, 2023 5:38 am
Forum: Action! Screen and Game Recorder
Topic: Action se cierra al terminar una grabación
Replies: 6
Views: 18705

Re: Action se cierra al terminar una grabación

Press Windows key + R to open "Run" window.
Type msinfo32 and click OK to open System Information.
Now click File -> Save. Save the file on your desktop, this can take a while.
Attach generated file to your reply.
by Piotr
Wed Sep 06, 2023 5:36 am
Forum: Action! Screen and Game Recorder
Topic: Action se cierra al terminar una grabación
Replies: 6
Views: 18705

Re: Action se cierra al terminar una grabación

Go to Settings -> Audio and disable "Record sound" option and see if it works.
This way we will know if it is about aduio recording.
by Piotr
Thu Aug 31, 2023 5:32 am
Forum: Action! Screen and Game Recorder
Topic: Action se cierra al terminar una grabación
Replies: 6
Views: 18705

Re: Action se cierra al terminar una grabación

Hello, thank you for contacting us. Please provide us more information about your problem: Details about recording settings Does problem occurs both for AVI and MP4 recordings? Does it occur for every game or only for a 1 title or a few? Does problem occurs when recording to lower resolution (480p)?...
by Piotr
Tue Aug 29, 2023 5:37 am
Forum: Action! Screen and Game Recorder
Topic: Unable to stream HDR to Youtube
Replies: 3
Views: 20028

Re: Unable to stream HDR to Youtube

Make sure that hardware acceleration is set to HDR10 option, and that the video source is in HDR.
by Piotr
Thu Aug 17, 2023 5:51 am
Forum: Action! Screen and Game Recorder
Topic: Recording Bug Report | Remnant II not recording
Replies: 3
Views: 8716

Re: Recording Bug Report | Remnant II not recording

Hello.
Try running this game in borderless fullscreen and see if you can record it.
by Piotr
Thu Jul 27, 2023 5:38 am
Forum: Action! Screen and Game Recorder
Topic: Unable to increase resolution to 4K resolution with Elgato HD60 S+
Replies: 2
Views: 7045

Re: Unable to increase resolution to 4K resolution with Elgato HD60 S+

Hello.
Elgato HD60 s+ accpets 4k as an input and can passthrough 4k. But it encodes only in 1080p.

https://help.elgato.com/hc/en-us/articl ... ifications
by Piotr
Fri Jul 21, 2023 5:45 am
Forum: Action! Screen and Game Recorder
Topic: What's the difference between steam version and the website verion?
Replies: 1
Views: 6242

Re: What's the difference between steam version and the website verion?

It is basically the same product, but rember that Steam version can be started only through Steam client.
by Piotr
Thu Jul 20, 2023 5:43 am
Forum: Action! Screen and Game Recorder
Topic: Issue with Audio crackling
Replies: 8
Views: 15903

Re: Issue with Audio crackling

Try to setup different primary sound device and see if the same problem occurs.
by Piotr
Wed Jul 19, 2023 5:38 am
Forum: Action! Screen and Game Recorder
Topic: Issue with Audio crackling
Replies: 8
Views: 15903

Re: Issue with Audio crackling

So it is the second audio device that is crackling?
by Piotr
Wed Jul 19, 2023 5:36 am
Forum: Action! Screen and Game Recorder
Topic: Color HDR problems on Windows 11
Replies: 3
Views: 8732

Re: Color HDR problems on Windows 11

Either Windows update or new graphics drivers caused this problem. We will try to recreate this issue.

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