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by Piotr
Tue Jan 31, 2017 7:04 am
Forum: Action! Screen and Game Recorder
Topic: Desktop Video Does Not Record Microphone
Replies: 1
Views: 1387

Re: Desktop Video Does Not Record Microphone

Hello,
go to microphone settings tab and check if you have "Record microphone into separate audio track" option selected.
by Piotr
Tue Jan 31, 2017 7:00 am
Forum: Action! Screen and Game Recorder
Topic: How to switch recording between two monitors.
Replies: 1
Views: 1376

Re: How to switch recording between two monitors.

Hello,
to switch to other monitor please use F8 hotkey.
by Piotr
Tue Jan 31, 2017 6:57 am
Forum: Action! Screen and Game Recorder
Topic: Audio in Video Recording out of sync with Person Talking
Replies: 2
Views: 1790

Re: Audio in Video Recording out of sync with Person Talking

Hello,
please try recording into your SSD and check if that helps.
by Piotr
Fri Jan 27, 2017 6:54 am
Forum: Knowledge Base
Topic: black screen
Replies: 1
Views: 27958

Re: black screen

Hello,
thank you for contacting us. Try disabling NVidia Share feature and check if that helps. Information how to disable NVidia share you can find here: http://nvidia.custhelp.com/app/answers/ ... me-overlay
by Piotr
Fri Jan 27, 2017 6:51 am
Forum: Action! Screen and Game Recorder
Topic: Strange colorization
Replies: 1
Views: 1370

Re: Strange colorization

Hello,
Run Action and go to Video Recording Settings tab. Enable "Force 30bpp desktop recording" option and restart Action! It should be ok now.
by Piotr
Thu Jan 26, 2017 7:22 am
Forum: Action! Screen and Game Recorder
Topic: Action! Severely crashes video driver on startup
Replies: 1
Views: 1520

Re: Action! Severely crashes video driver on startup

Hello, thank you for contacting us. Please report this issue to our technical support via support@mirillis.com They will investigate this issue.
by Piotr
Thu Jan 26, 2017 7:21 am
Forum: Video editing
Topic: Recorded MP4 No Sound In Movie Makeer
Replies: 2
Views: 11010

Re: Recorded MP4 No Sound In Movie Makeer

Hello, thank you for contacting us. Please report this issue to our technical support via support@mirillis.com They will investigate this issue.
by Piotr
Thu Jan 26, 2017 7:03 am
Forum: Action! Screen and Game Recorder
Topic: Video is only recorded in 720p 30fps.
Replies: 1
Views: 1391

Re: Video is only recorded in 720p 30fps.

Hello, Please try following steps below to completely re-install Action. You will need your serial number to activate your product again. 1. Uninstall Action! 2. Press Start and then type "Regedit" in search and press Enter. 2. Go to the following path: HKEY_CURRENT_USER/Software/Mirillis/ 3. Remove...
by Piotr
Thu Jan 26, 2017 7:02 am
Forum: Action! Screen and Game Recorder
Topic: Action! 2.1.0 Live Streaming Issues
Replies: 1
Views: 1521

Re: Action! 2.1.0 Live Streaming Issues

Hello, Please try following steps below to completely re-install Action. You will need your serial number to activate your product again. 1. Uninstall Action! 2. Press Start and then type "Regedit" in search and press Enter. 2. Go to the following path: HKEY_CURRENT_USER/Software/Mirillis/ 3. Remove...
by Piotr
Thu Jan 26, 2017 6:58 am
Forum: General Topics
Topic: Can't Access Mirillis.com Due to Proxy/Firewall
Replies: 1
Views: 6642

Re: Can't Access Mirillis.com Due to Proxy/Firewall

Hello, To remove this kind of activity please follow these steps: 1. For firewall blocking rules: Go to your Windows Firewall with Advanced Security. Then from the left menu select Outbound Rules. Find following IP address: 176.31.241.10 right click on it and select Delete. Find following IP address...

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