Action! synchro issues - report here

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radi
Mirillis Team
 
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Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Action! synchro issues - report here

Tue Jan 06, 2015 10:24 am

[07-02-2015]BEFORE YOU POST UPDATE YOUR ACTION! TO 1.22.0
Download: https://mirillis.com/en/downloads/downloads_action.html
Changelog: https://mirillis.com/en/products/action_history.html



Recently we noticed increased amount of reports where users experience issues with video and audio synchronization. We are currently investigating this issue. Please report your issues here in this thread.

Details about recording settings
Does problem occurs both for AVI and MP4 recordings?
Does it occur for every game or only for a 1 title or a few?
Does problem occurs when recording to lower resolution (480p)?
Does it occur when recording Windows desktop?

Please keep the scheme from below to report your issue:
OS: Windows 7 or 8 or 8.1
Video Card: ATI XXXX, XXXX NVIDIA or INTEL XXXX
Current Driver version and date: xx.xx.xxx, dd/mm/yyyy
Memory: 4, 8, 16 GB
Monitor Resolution: 1280x720, 1366x768, 1440x900, 1680x1050,1920x1080, 1920x1200???
Recording mode: Game/Application, Screen Mode, Active Desktop Region
Video Type: AVI or MP4?

A video sample and DxDiag report will be also helpful.

Please describe your issue as precisely as you can. Posts that will contain useless information such as "I have the same problem" without providing any valuable data will be removed.

Extragracz
 
Posts: 14
Joined: Fri Nov 02, 2012 4:09 pm
PC Specification: Windows 7

Re: Action! synchro issues - report here

Tue Jan 06, 2015 6:40 pm

I have this problem in all games, but Outlast gives me the most problems.
OS: Windows 8
Video Card: NVIDIA GTX 780
Current Driver version and date: 347.09, 23/12/2014
Memory: 16 GB
Monitor Resolution: 1920x1080
Recording mode: Game
Video Type: MP4 NVIDIA NVENC
FPS: 30/50/60

The problem with this game is the biggest, because when I choose 30FPS, ShadowPlay tells me the game is being displayed with 60FPS, but I can feel it that value is definitely lower (about 30), I don't have this kind of problem in other games (but audio is desynchronized in every game).

hej
 
Posts: 72
Joined: Sun Jun 22, 2014 5:32 pm
PC Specification: 7970, 8350, Win10 x64

Re: Action! synchro issues - report here

Wed Jan 07, 2015 10:06 am

OS: Windows 8.1 x64
Video Card: AMD 7970
Current Driver version and date: Omega (14.12) 12/8/2014
Memory: 16 GB
Monitor Resolution: 1920x1080
Recording mode: Game/Application
Video Type: MP4 AMD APP 60FPS

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CiastkoffyNoffy
 
Posts: 1
Joined: Wed Jan 07, 2015 3:48 pm
PC Specification: i7 3770K, GTX 760 OC 2GB, win7

Re: Action! synchro issues - report here

Wed Jan 07, 2015 3:59 pm

OS: Windows 7
Video Card: GeForce GTX 760 OC 2GB
Current Driver version and date: 347.09; 2014-12-23
Memory: 6GB
Monitor Resolution: 1920x1080
Recording mode: Game/Application, Screen Mode
Video Type: MP4 NVIDIA NVENC
FPS: 60

Pit
 
Posts: 31
Joined: Wed Jan 07, 2015 5:39 pm
PC Specification: i7

Re: Action! synchro issues - report here

Wed Jan 07, 2015 5:45 pm

OS: Windows 7 64 bits
Video Card: ATI R9 270X
Current Driver version and date: Catalyst 2014.1120.2123.38423
Memory: 16 GB
Monitor Resolution: 1920x1080
Recording mode: Game/Application
Video Type: AVI

For me it happens mostly on Dragon Age: Inquisition, and only in cinematics, recording at 1080p 30 fps. I think it has to do with that the cinematics on Dragon Age: Inquisition are 30 fps locked, but not the rest of the game.

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radi
Mirillis Team
 
Posts: 3452
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Action! synchro issues - report here

Wed Jan 07, 2015 6:08 pm

Could you please check what's your computer screen refresh rate and what's the sound type of your video? If you will playback your video in Action! player press "i" for more details about your video.

Pit
 
Posts: 31
Joined: Wed Jan 07, 2015 5:39 pm
PC Specification: i7

Re: Action! synchro issues - report here

Wed Jan 07, 2015 8:52 pm

radi wrote:Could you please check what's your computer screen refresh rate and what's the sound type of your video? If you will playback your video in Action! player press "i" for more details about your video.


Refresh rate: 60 hz
Audio type: Linear PCM (Stereo, 48000Hz)

BTW, I record the mic into separated audio track and that track is not desync, just the game's one.

Pit
 
Posts: 31
Joined: Wed Jan 07, 2015 5:39 pm
PC Specification: i7

Re: Action! synchro issues - report here

Wed Jan 07, 2015 9:00 pm

Another fact: when I record Dragon Age: Inquisition, files appear as "Video 07-01-2015 18-09-59" and not "DragonAgeInquisition 07-01-2015 18-09-59".

Extragracz
 
Posts: 14
Joined: Fri Nov 02, 2012 4:09 pm
PC Specification: Windows 7

Re: Action! synchro issues - report here

Thu Jan 08, 2015 5:46 pm

AAC 48000 Hz. I also record microphone on separate track, but for me mic recording is desynched too.

vision
 
Posts: 9
Joined: Fri Dec 26, 2014 3:45 pm
PC Specification: AMD 8350, MSi r9 290x, Windows8.1

Re: Action! synchro issues - report here

Thu Jan 08, 2015 9:01 pm

Recording with mp4 AMD APP, Video size: Original "1080p", Video framerate: 60
Problems with mp4 AMD APP only.
ALL games: bf4, Black ops 1,2 , etc.

OS: Windows 8.1
Video Card: AMD Radeon R9 200 series "290x"
Current Driver version and date: 14.12 AMD Catalyst Omega
Memory: 8 GB
Monitor Resolution: 1920x1080
Recording mode: Game/Application
Video Type: MP4 AMD APP

Video: https://www.youtube.com/watch?v=XGPoIhkn-3Q
Last edited by vision on Sat Jan 17, 2015 9:16 am, edited 1 time in total.

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