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Audio problem

Posted: Fri Oct 12, 2018 8:57 am
by john green
I purchased mirillis action for the second time over the weekend. I downloaded and installed the latest version then I tried to record and stream a video to YouTube. but it keeps recording my audio in separate files even though I have this option unticked and I've also tried it ticked. so can you please try to sort this problem out because it is becoming a very big issue for me. thank you

Re: Audio problem

Posted: Mon Oct 15, 2018 8:07 am
by Piotr
Please go to Settings -> Audio and make sure to enable "Record system sounds" option and disable "AUX audio feature".

Re: Audio problem

Posted: Tue Oct 16, 2018 7:55 pm
by john green
yes I have tried both of these time and time again and still no change. I have bandicam and OBS and they both work fine. I have used action for quite sometime now with the same settings. but since the latest updates things have gone totally wrong. this is also my second copy of Action due to not remembering my account details. the problems I am getting are I hear my voice absolutely fine but I barely hear the ingame sounds even with the volume turned right up. I run Windows 10 and I have also downloaded a number of codecs and still no change. please help because action is a great piece of software.

Re: Audio problem

Posted: Wed Oct 17, 2018 7:51 am
by Piotr
Please provide us screenshots from all tabs in Action!

Re: Audio problem

Posted: Thu Oct 18, 2018 12:14 pm
by john green
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Re: Audio problem

Posted: Thu Oct 18, 2018 12:15 pm
by john green
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Re: Audio problem

Posted: Thu Oct 18, 2018 12:16 pm
by john green
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Re: Audio problem

Posted: Fri Oct 19, 2018 5:50 am
by Piotr
Go to Settings -> Audio and change Audi device to system default.

Re: Audio problem

Posted: Fri Oct 19, 2018 8:33 am
by john green
Thank you ever so much that has sorted my problem out.

Re: Audio problem

Posted: Sun Nov 11, 2018 12:21 am
by andressergio
I have the same issue, first time my followers on YouTube reported that AUDIO was very low, and it was really low, i did many thing and the only solution was to set my audio device to my headset, setting to system default doesn't work as reported.

Hope the dev team find a solution quick as i need this software and use it a lot.

Thanks !