boubasse
Posts: 3
Joined: Thu Jul 12, 2012 7:06 pm
PC Specification: Intel Core i7 Nvidia GTX 560M

problem with fast forward

Thu Jul 12, 2012 7:11 pm

Hello,

When i try to use fast forward by clicking with the mouse to skip a moment of the video, i've got an error which says that Splash PRO EX doesn't answer.
I've got this problem on every kind of files exept .mkv files.
Could you hep me please ?

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: problem with fast forward

Fri Jul 20, 2012 10:01 am

Could you send us a sample of one of your movies when this issue happens?
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boubasse
Posts: 3
Joined: Thu Jul 12, 2012 7:06 pm
PC Specification: Intel Core i7 Nvidia GTX 560M

Re: problem with fast forward

Tue Jul 24, 2012 1:37 pm

Actually, i've got this problem with files which have mp3 audio type.

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: problem with fast forward

Tue Jul 24, 2012 2:49 pm

Please see if the problem is still appear if you disable Audio Track (right click on playing file -> audio track -> disable)
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boubasse
Posts: 3
Joined: Thu Jul 12, 2012 7:06 pm
PC Specification: Intel Core i7 Nvidia GTX 560M

Re: problem with fast forward

Wed Jul 25, 2012 4:00 pm

Actually, the application also crashes when i disable the audio track.

radkoalex
Posts: 1
Joined: Thu Jul 26, 2012 5:46 pm
PC Specification: Windows 7 Home Premium x64

Re: problem with fast forward

Thu Jul 26, 2012 5:58 pm

Hi,
I have the same problem with the player.Could you please tell me how to fix it.
My Laptop/OS:
Windows 7 Home Premium x64 , Toshiba Satellite L500- : Intel Core2 duo, 3 GB RAM DDR3, Video Intel 4500M HD,
Audio: Realtek HD Audio (ALC272)
Thank you in advance!

Oll1
Posts: 3
Joined: Tue Jul 31, 2012 11:06 pm
PC Specification: i7-920, GTX260, Win8x64

Re: problem with fast forward

Tue Jul 31, 2012 11:43 pm

I have a simular problem whenever the video has a "WMA-audio track" and i'm using fastforward the video freezes but audio continues. I've tried approx 50 different videofiles, from short youtube-rips to fulllength movies, even Bluray m2ts, no problems except with WMA.
Using Win8x64, latest Splash and Videodrivers.

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