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Help with Splash PRO EX and Nokia phone

Posted: Fri Jul 15, 2011 12:20 am
by RSFRC
Hello. I'm having problems when playing videos converted by Splash PRO EX on my Nokia C6-00.
I know it's not my phone the one with problems (I can play videos converted by other programs), I think the profile embedded in Splash PRO EX is wrong.
I have tried the profiles for Nokia 5230, 5233, 5800 and C6, and they all give the same result:
Only audio is played.
But, I tried with N85 profile and my phone played it flawlessly, though it's not the optimum solution, because it creates a video in a resolution which isn't C6's native one.
Checking information with Media Player Classic, and comparing it across the videos, I can see something about the codec Baseline. Unplayable videos use AVC Baseline 3, when the one with N85 uses an older version.

I hope you can help me.
Thanks in advance.

Re: Help with Splash PRO EX and Nokia phone

Posted: Tue Jul 19, 2011 4:48 pm
by Ghost
Thank you very much for this feedback, we will try to fix the problem as soon as possible.
We will keep this thread updated when it will be fixed.