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Codec Error, please install DivX codec message, how to fix?

Posted: Wed Aug 07, 2013 10:34 am
by kamilcz
When I try to play a video file in my Splash Player Pro EX I get a “Codec Error, please install DivX codec” message.
In the settings of my Splash player the “Check for updates” is check marked but the player won’t update its self on its own!

1. How can I manually update the Splash player Pro EX without waiting for the product to update automatically?

2. Do I have to download additional codecs manually for DivX video files to play in Splash Player Pro EX?

Thank you for all of your help.

Re: Codec Error, please install DivX codec message, how to f

Posted: Wed Aug 07, 2013 11:48 am
by radi
DivX codec is required to play some video formats properly.

Re: Codec Error, please install DivX codec message, how to f

Posted: Wed Aug 07, 2013 12:27 pm
by kamilcz
radi wrote:DivX codec is required to play some video formats properly.
Why it then that overview of Splash Player Pro ES quotes that:

You don't need any additional codecs to play the best quality videos now!

As on your webpage;

http://www.mirillis.com/en/products/splashexport.html

If the player does in fact need additional codecs to play certain DivX video files as quoted by you then you as a company should provide support and free download on your website!

Or am I just missing something?

Re: Codec Error, please install DivX codec message, how to f

Posted: Wed Aug 07, 2013 12:45 pm
by radi
kamilcz wrote:
radi wrote:DivX codec is required to play some video formats properly.
Why it then that overview of Splash Player Pro ES quotes that:

You don't need any additional codecs to play the best quality videos now!

As on your webpage;

http://www.mirillis.com/en/products/splashexport.html

If the player does in fact need additional codecs to play certain DivX video files as quoted by you then you as a company should provide support and free download on your website!

Or am I just missing something?
If we are linking now, you can check Features tab (http://www.mirillis.com/en/products/spl ... tures.html) where's specified that DivX codec is required only for HD videos where software decoding is used. With Hardware Acceleration you don't need to install additional codecs.

Re: Codec Error, please install DivX codec message, how to f

Posted: Wed Feb 03, 2016 12:52 pm
by qkru45
When I try to play a video file in my Splash Player Pro EX I get a “Codec Error, please install DivX codec” message.
In the settings of my Splash player the “Check for updates” is check marked but the player won’t update its self on its own!

1. How can I manually update the Splash player Pro EX without waiting for the product to update automatically?

2. Do I have to download additional codecs manually for DivX video files to play in Splash Player Pro EX?

Thank you for all of your help.

Same problem with me please let me know also

Re: Codec Error, please install DivX codec message, how to f

Posted: Wed Sep 28, 2016 5:48 am
by Urkle
rawdi wrote:DivX codec is required to play some zcode reviews video formats properly.
Where can I download the correct version of DivX?

Re: Codec Error, please install DivX codec message, how to f

Posted: Mon Oct 03, 2016 7:15 pm
by MozartMan
Urkle wrote:Where can I download the correct version of DivX?
Try here

http://www.videohelp.com/software/DivX-5

Re: Codec Error, please install DivX codec message, how to fix?

Posted: Mon Apr 01, 2019 9:42 pm
by MelvinLynch
rekamilcaz wrote:
Sat Dec 31, 2405 1:01 am
When I try to play a video file in my Splash Player Pro EX I get a “Codec Error, please install DivX codec” message.
In the settings of my Splash player the “Check for updates” is check marked but the player won’t update My Blog its self on its own!

1. How can I manually update the Splash player Pro EX without waiting for the product to update automatically?

2. Do I have to download additional codecs manually for DivX video files to play in Splash Player Pro EX?

Thank you for all of your help.
error message about Network Difficulties or a connection problem

Re: Codec Error, please install DivX codec message, how to f

Posted: Wed Apr 24, 2019 11:23 am
by Reffrey
radi wrote:
Wed Aug 07, 2013 11:48 am
DivX codec is required to play some video formats properly.
Where can I download the correct version of DivX?

Re: Codec Error, please install DivX codec message, how to fix?

Posted: Thu Jun 06, 2019 9:55 am
by JohnBurchfield
kamilcz wrote:
Wed Aug 07, 2013 10:34 am
When I try to play a video file in my Splash Player Pro EX I get a “Codec Error, please install DivX codec” message.
In the settings of my Splash player the “Check for updates” is check marked but the player won’t update its self on its own!

1. How can I manually update the Splash player Pro EX without waiting for the product to update automatically?

2. Do I have to download additional codecs manually for DivX video files to play in Splash Player Pro EX?

Thank you for all of your help.
YES, I TOO FACED the SAME PROBLEM. YES, YOU HAVE TO DOWNLOAD ADDITIONAL CODEX.