What other contact methods might a company offer?Bessiniga wrote: ↑Wed Jul 16, 2025 2:21 amI’d suggest double-checking your spam/junk folder first, as sometimes confirmation emails land there. If nothing’s there, try these steps:
Check if there’s an order status page on their website where you can look up your order with your email or payment ID.
If you paid through a platform (like Paddle, FastSpring, etc.), check for a payment receipt email from them directly.
If you still get no reply, see if the company has a support ticket system rather than email — tickets often get higher priority.
Users browsing this forum: No registered users and 4 guests