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problem with audio

Posted: Thu Nov 16, 2017 5:27 am
by JamesAntony
The audio recorded cannot be played .Suggest a solution to this.

Re: problem with audio

Posted: Fri Nov 24, 2017 7:42 am
by Piotr
Please provide us a MediaInfo report of your file. To do this please download (it's free) MediaInfo from here: http://mediaarea.net/en/MediaInfo. Once you have installed MediaInfo please go to your file location and right-click on it. Select MediaInfo. A new Windows with basic information should pop-up. Below you can find more information. Click the button and select "Tree" option. Advanced information will be displayed. Please export the report or simply create a screenshot of your Tree view.