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Contact with mirillis

Posted: Wed Feb 19, 2025 4:02 am
by classiccheat
I bought Action but i didnt recive @ with confirm of payment and License code, aslo i wrote four messages to you , no one response.

Re: Contact with mirillis

Posted: Wed Jul 16, 2025 2:21 am
by Bessiniga
I’d suggest double-checking your spam/junk folder first, as sometimes confirmation emails land there. If nothing’s there, try these steps:
Check if there’s an order status page on their website where you can look up your order with your email or payment ID.
If you paid through a platform (like Paddle, FastSpring, etc.), check for a payment receipt email from them directly.
If you still get no reply, see if the company has a support ticket system rather than email — tickets often get higher priority.

Re: Contact with mirillis

Posted: Mon Jul 28, 2025 4:20 am
by arkcharity
Bessiniga wrote:
Wed Jul 16, 2025 2:21 am
I’d suggest double-checking your spam/junk folder first, as sometimes confirmation emails land there. If nothing’s there, try these steps:
Check if there’s an order status page on their website where you can look up your order with your email or payment ID.
If you paid through a platform (like Paddle, FastSpring, etc.), check for a payment receipt email from them directly.
If you still get no reply, see if the company has a support ticket system rather than email — tickets often get higher priority.
What other contact methods might a company offer? :shock: