Johnnycraba
Posts: 3
Joined: Sat Jun 29, 2019 1:48 am
PC Specification: Win 7 gfx 1060 i3 4150

Is mi max 2 supported?

Sat Jun 29, 2019 9:49 pm

Been using monflo, thinking about premium now but cant connect on mi max 2, it simply drop the connection and restarting program.Trying again - same process.Is this device supported?What shall i do for everything to work

Piotr
Posts: 866
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Is mi max 2 supported?

Mon Jul 01, 2019 7:03 am

It is the Monflo Server that crashes when connecting? Does the same issue occur when connecting from one PC to another?
Follow us on Twitter:
http://twitter.com/MirillisTeam
Find us on Facebook:
http://www.facebook.com/Mirillis

Johnnycraba
Posts: 3
Joined: Sat Jun 29, 2019 1:48 am
PC Specification: Win 7 gfx 1060 i3 4150

Re: Is mi max 2 supported?

Tue Jul 02, 2019 8:56 am

Piotr wrote:
Mon Jul 01, 2019 7:03 am
It is the Monflo Server that crashes when connecting? Does the same issue occur when connecting from one PC to another?
Yes, it crashes.I tried older build, but it still.Dont know about other pcs, but it connects with other devices like zte blade or samsung tab.But when i try to connect with my mi max 2, server crashing, then launching again.

Piotr
Posts: 866
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Is mi max 2 supported?

Wed Jul 03, 2019 6:06 am

Please provide us your PC DxDiag report. It will help us investigate your problem.
To run a dxdiag report follow the steps below:

If you are running Windows Vista or higher go to your task bar.
Click on, "Start Button".
Click on, "Run".
In the pop-up window enter dxdiag and hit ok.
The DirectX Diagnostic Tool pop-up window should appear.
Click on, "Save all information tab".
"Save As" window should be present.
Click on, "Save" (The file should be saved to your desktop as dxdiag)
Close the DirectX Diagnostic Tool.

Attach generated txt file to your reply.
Follow us on Twitter:
http://twitter.com/MirillisTeam
Find us on Facebook:
http://www.facebook.com/Mirillis

Johnnycraba
Posts: 3
Joined: Sat Jun 29, 2019 1:48 am
PC Specification: Win 7 gfx 1060 i3 4150

Re: Is mi max 2 supported?

Wed Jul 03, 2019 12:21 pm

here, it s unable to upload a txt so i added tto rar
Attachments
DxDiag.rar
(7.08 KiB) Downloaded 5 times

Piotr
Posts: 866
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Is mi max 2 supported?

Thu Jul 04, 2019 6:02 am

I don't see any reason why would application run for one device and crash for another. Set the same connection settings (video size, fps, bitrate, etc) on Mi Max as you have on another devices. See if that works.
Follow us on Twitter:
http://twitter.com/MirillisTeam
Find us on Facebook:
http://www.facebook.com/Mirillis

Return to “Knowledge Base”

Who is online

Users browsing this forum: No registered users and 1 guest