benmeansnothin
Posts: 2
Joined: Wed Aug 21, 2013 6:47 am
PC Specification: Windows 8

I have two problems !

Wed Aug 21, 2013 6:52 am

Hi and first thanks for this amazing software.

First,since last night,first my video has no audio for no apparent reason, i didn't touch anything but it seems it doesn't record properly.

Second problem,is it seems i can't upload to youtube,when i install the software and launch it for the first time i saw the youtube button in red but now it's gray and i can't access to youtube features.

Thanks for your answer in advance and pardon my english :D

User avatar
radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: I have two problems !

Wed Aug 21, 2013 10:48 am

YouTube button is gray when you are trying to send MP4 video.

As for no audio issue I suggest to contact our support team directly via support@mirillis.com.
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benmeansnothin
Posts: 2
Joined: Wed Aug 21, 2013 6:47 am
PC Specification: Windows 8

Re: I have two problems !

Wed Aug 21, 2013 10:59 am

Thanks for the quick answer, I will send a mesage to the support team concerning the sound problem.

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