MathersMahmood
Posts: 18
Joined: Sun Oct 27, 2013 6:10 pm
PC Specification: Windows 8.1. GTX 780

Use Hardware Acceleration for video encoding

Tue Dec 31, 2013 5:10 pm

Hi guys hope your all well.

I've been having issue with my mirillis action software. All of a sudden after i export a video and watch it i had these weird issues where there was purple splotches on the video. This really bugged me as it was spoiling my videos and i couldn't understand what the problem was.

Support were not active that much to reply to my problem and when they did they said they couldn't see an issue with my video (even though the video clearly showed this problem).

So i was messing around with some settings and i noticed that the software was using 'Hardware Acceleration for video encoding - Nvidia CUda' option on.

I turned the option off and to my delight the issue was fixed. I turned it on again and the issue came back. So im guessing that was the culprit. But i don't understand why because its always been checked to encode using Hardware Acceleration. I even replaced my GPU today and the problem was still there.

Have any of you had this issue when Hardware Acceleration was checked?

Thanks

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radi
Mirillis Team
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Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Use Hardware Acceleration for video encoding

Thu Jan 02, 2014 1:49 pm

Have you installed any new video drivers recently?
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MathersMahmood
Posts: 18
Joined: Sun Oct 27, 2013 6:10 pm
PC Specification: Windows 8.1. GTX 780

Re: Use Hardware Acceleration for video encoding

Fri Jan 03, 2014 12:47 pm

radi wrote:Have you installed any new video drivers recently?
Yes i have and it looks like that might have been the issue but im not sure

MathersMahmood
Posts: 18
Joined: Sun Oct 27, 2013 6:10 pm
PC Specification: Windows 8.1. GTX 780

Re: Use Hardware Acceleration for video encoding

Sun Jan 05, 2014 8:51 pm

Ive already rolled back my drivers twice and still have the issue

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Use Hardware Acceleration for video encoding

Thu Jan 09, 2014 1:33 pm

Could you post your video?
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MathersMahmood
Posts: 18
Joined: Sun Oct 27, 2013 6:10 pm
PC Specification: Windows 8.1. GTX 780

Re: Use Hardware Acceleration for video encoding

Thu Jan 09, 2014 1:44 pm

radi wrote:Could you post your video?
I already have before and you said that you couldn't see the issue.

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Use Hardware Acceleration for video encoding

Tue Jan 14, 2014 4:33 pm

MathersMahmood wrote:
radi wrote:Could you post your video?
I already have before and you said that you couldn't see the issue.
Ah, ok. Could you post it anyway? It's not always for me, but for other users who may help in your case.
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