sikenaw
Posts: 2
Joined: Mon Sep 08, 2014 9:02 pm
PC Specification: windows 7, 16 GB RAM, GTX 4 GB Graphic

Issue with Recording. Takes me off Game im playing

Mon Sep 08, 2014 9:05 pm

I would record a game i am playing, and a good 1-2 minutes in, while trying to record, it takes me off my game and i go straight to my desktop screen (As if i Alt+Tab out of it) And i cant even record my games now :cry:

is there a solution to this? i tried Contacting Mirillis by email and i havn't recieved any responses :(


I would greatly appreciate any kind of advice to fix this.

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Issue with Recording. Takes me off Game im playing

Tue Sep 09, 2014 10:23 am

Does it occur with only one game? What's this game name?
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sikenaw
Posts: 2
Joined: Mon Sep 08, 2014 9:02 pm
PC Specification: windows 7, 16 GB RAM, GTX 4 GB Graphic

Re: Issue with Recording. Takes me off Game im playing

Wed Sep 10, 2014 4:26 am

As long as the program is on, evene if i am not even recording at all, if im on the internet i would have to click whatever i am on to focus on it again. On my laptop this software worked just fine.

Now i have a pc i built myself. 16 GB RAM, i7-4790k processor, GTX 770 (4 GB dedicated graphic card) so my specs are more then good enough to handle the software.

I have supported you guys and even made my own personal video to get people to buy this software because i love it so much, but if i cannot get this program to work on my new gaming desktop, i may have to switch to another software and i do not want to do that :(

If there is anything i can do to fix this please let me know. (By the way this happens to EVERY GAME i play, including just having Mirillis action on without even recording, i tried un installing and reinstalling, same thing.)

i this continues i might have to stop using this and buy another program for recording my gameplays, which i dont want to do D:

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Issue with Recording. Takes me off Game im playing

Wed Sep 10, 2014 1:17 pm

Please report this issue to our support team via support@mirillis.com.
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