Problems starting Action windows 8.1

[stresscrack]

PC SPES'S EVGA SR2
RAM 48 GIG CORSAR DOMINATOR
VIDEO CARD EVGA FTW CLASSIFIED GTX 580'S DUAL SLI MODE
PROCESSORS INTEL X5690 3.466 MHZ DUAL 6 CORE'S
DUAL SCREEN EXTENED RES 2560X1600

OPERATING SYSTEM WINDOWS 8.1 PRO
DIRECT X 11.2
ACTION VER 1.20.2.0 LICENSED

PROBLEM ACTION WILL NOT START NOTE: IT STARTED THE FIRST TIME AND RECORDED
A SMALL CLIP FORMAT WAS AVI TRIED PLAY BACK SOUND WAS FINE THE VIDEO PLAY
BACK WAS A BLANK BLACK SCREEN THE SECOND TIME ACTION WOULD NOT START
ANY MORE CRASHED WHILE RECORDING BORDERLANDS 2 SESSION NOW WILL
NOT SART UNINSTALLED REINSTALLED SAMETHING STARTED ONCE
THEN WOULD NOT START ANY MORE HELP PLEASE !

[radi]

Please re-install Action! and clean your registry for Action.

[stresscrack]

ok did all that does same thing ! what next ?

[radi]

Please report your issue to our support team via support@mirillis.com.

[stresscrack]

did report it was told there was nothing they could do that they could not duplicate it In lab and they could refund my money