gidonyou
Posts: 5
Joined: Wed Feb 11, 2015 4:27 pm
PC Specification: A10-7850k window 10

Unexpected Close

Tue Apr 28, 2015 5:11 pm

When I am recording a video, program quit it self, which is really annoying. Do somebody have solution to this problem? Thanks :D

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radi
Mirillis Team
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Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Unexpected Close

Wed Apr 29, 2015 9:58 am

Could you post your DxDiag report?
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gidonyou
Posts: 5
Joined: Wed Feb 11, 2015 4:27 pm
PC Specification: A10-7850k window 10

Re: Unexpected Close

Fri May 08, 2015 2:48 pm

How and where can I find DxDiag report?

Thanks

gidonyou
Posts: 5
Joined: Wed Feb 11, 2015 4:27 pm
PC Specification: A10-7850k window 10

Re: Unexpected Close

Fri May 08, 2015 2:56 pm

Hello radi,

Dxdiag Report: http://pastebin.com/iepV02PL

I got dxdiag report based on this: http://forum.mirillis.com/viewtopic.php ... iag#p50947

Thanks for the support

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Unexpected Close

Tue May 12, 2015 3:57 pm

Thanks for your diagnostic report. Does your issue occurs with MP4 or AVI format?
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gidonyou
Posts: 5
Joined: Wed Feb 11, 2015 4:27 pm
PC Specification: A10-7850k window 10

Re: Unexpected Close

Wed May 13, 2015 3:47 pm

MP4 (AMD APP) @ 60 Frame.. I think basically any setting cause the error. Gaming Recording mode

Also, if I describe more, half of time, it's okay but other half of time, program close it self without any notice.

Thanks

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