I cant play the video recorded wid action

[vAn]

Recently, i have miril action 1.25.
i haven't used it since long so now when i open it n start recording a video everything works fine but when i stop recording n try to watch the video, it doesn't play also a instead of showing thumbnail it shows a loading icon i wait for few minutes noting happens and also the size of recorded video is around 500 kb even though it is of 2 mins.
plz help me

[radi]

Please contact our support team via support@mirillis.com.

[vAn]

Please contact our support team via support@mirillis.com.

plz bro help me i dont understand what to do