Deniz
Posts: 2
Joined: Thu Mar 23, 2017 1:53 am
PC Specification: Windows 10 Home, i5-2500, Nvidia GTX 660

active desktop region is not recording

Thu Nov 23, 2017 11:35 pm

Update: Uninstalling 2.3 and installing 2.8 solved the issue.


Recording the active desktop region is no longer working. Last used it some Months ago.

I can select a region but when I press the record icon nothing happened. Also Screenshot Icon did not work.

I experimented with the resolution and snap-icon and NOW if I start Action! and go to the active desktop I dont even see the recording region anymore!

1. How to reset the settings so I can see the recording region?
2. How to record with active desktop again?

Recording the whole desktop with F9 works, also OpenGl/DirektX works.

Action
Action Version: 2.3.0.0
Recording Resolution: ---
Recording Mode: Region

Windows and Hardware
OS: Windows 10
Video Card: NVIDIA GTX 660
Video Driver Version: DirectX 12 388.13
CPU brand and model: Intel Core i7-4790
Motherboard brand and model: ----
Memory: 16 GB
Monitor Resolution: 1920x1080 only one Monitor

Problem Description
Game/App Problem: active desktop region
Error Type: record button not functional, active desktop region not visible any more after trying to fix the problem
Video Editor: ---
Description: record button not functional, active desktop region not visible any more after trying to fix the problem.
Image

Image

Piotr
Posts: 643
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: active desktop region is not recording

Wed Jul 11, 2018 8:12 am

Deniz wrote:
Thu Nov 23, 2017 11:35 pm
Update: Uninstalling 2.3 and installing 2.8 solved the issue.


Recording the active desktop region is no longer working. Last used it some Months ago.

I can select a region but when I press the record icon nothing happened. Also Screenshot Icon did not work.

I experimented with the resolution and snap-icon and NOW if I start Action! and go to the active desktop I dont even see the recording region anymore!

1. How to reset the settings so I can see the recording region?
2. How to record with active desktop again?

Recording the whole desktop with F9 works, also OpenGl/DirektX works.

Action
Action Version: 2.3.0.0
Recording Resolution: ---
Recording Mode: Region

Windows and Hardware
OS: Windows 10
Video Card: NVIDIA GTX 660
Video Driver Version: DirectX 12 388.13
CPU brand and model: Intel Core i7-4790
Motherboard brand and model: ----
Memory: 16 GB
Monitor Resolution: 1920x1080 only one Monitor

Problem Description
Game/App Problem: active desktop region
Error Type: record button not functional, active desktop region not visible any more after trying to fix the problem
Video Editor: ---
Description: record button not functional, active desktop region not visible any more after trying to fix the problem.
Image

Image
Please try following steps below to completely re-install Action. You will need your serial number to activate your product again.
1. Uninstall Action!
2. Press Start and then type "Regedit" in search and press Enter.
3. Go to the following path: HKEY_CURRENT_USER/Software/Mirillis/
4. Remove Action! catalog.
5. Reboot your PC.
6. Install Action! again. Make sure that your installer file comes from official website - www.mirillis.com (if you have not purchased Action! through Steam).
You can activate Action! with the same serial number as before.

These steps should restore your Action! settings to default.
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