Morgrain
Posts: 1
Joined: Sat Sep 11, 2021 7:45 pm
PC Specification: W11, Ryzen 5000, RTX 3000

PC keeps crashing since todays Action! update (10.09.2021)

Sat Sep 11, 2021 7:50 pm

OS: W11 Beta build
Video Card: RTX 3090
Memory: 64 GB
Monitor Resolution: UHD
Game Problem: Mass Effect, Starcraft
Video Type: MP4
All drivers up to date (GPU, Motherboard, Chipset...)

Ever since I upgraded Action! today, my PC keeps crashing whilst using the program.

My first time was roughly an hour after I started Mass Effect. Suddendly in the menu, black screen, crash, reboot.

Now a couple hours later whilst playing a round of Stracraft, I start the recording, and not even 40 seconds later, black screen, crash, reboot.

No error warning, nothing. Worked without issues for month. The only thing that changed is this program.

Piotr
Posts: 1293
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: PC keeps crashing since todays Action! update (10.09.2021)

Mon Sep 13, 2021 9:50 am

Hello,
please provide us your PC DxDiag report. It will help us investigate your problem.
To run a dxdiag report follow the steps below:

If you are running Windows Vista or higher go to your task bar.
Click on, "Start Button".
Click on, "Run".
In the pop-up window enter dxdiag and hit ok.
The DirectX Diagnostic Tool pop-up window should appear.
Click on, "Save all information tab".
"Save As" window should be present.
Click on, "Save" (The file should be saved to your desktop as dxdiag)
Close the DirectX Diagnostic Tool.

Attach generated txt file to your reply.
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