c3ns1o
Posts: 20
Joined: Sat Oct 23, 2021 6:08 pm
PC Specification: Ryzen 5950x - 6900xt Nitro+

Bug/Problem - OBS with NVIDIA Broadcast Software let crash Action!4

Mon Apr 25, 2022 3:30 pm

Hello and a good Day.

I do not know if the problem is with Action!4 itself, or with OBS or drivers etc..
But I ask here and hope someone knows how I can fix it.

In the last days I found out why Action!4 crashes. It has a part to do with my hardware setup so I'll list the configuration below.

My computer consists of the following setup (below in detail):

1. GPU AMD 6900XT (For the game and the stream)
2. GPU NVIDIA 3050 (For NVIDIA Broadcast Software)
3. Logitech C920 Webcam
4. GHUB Software
5. NVIDIA Broadcast Software

Action!4 and OBS are permanently assigned to the 6900XT and only the webcam is accessed via the NVIDIA GPU.
Whereby the webcam (if it is activated) affects Action!4 so much that it crashes.

The webcam is only active in OBS because it cannot be controlled twice via the NVIDIA broadcast software, where the background is cut out, using AI. I have now started several attempts and was able to narrow it down to the "webcam".

I tried it with the latest Action!4 version, where the AMD driver itself crashed completely.
With Action!4 version 4.25 the driver remains untouched and only Action!4 crashes.

As described, I don't know exactly where this problem comes from, but I was able to isolate it somewhat with the different versions of Action!4 itself.

In the performance view of the task manager, there is a peek at 100% CPU load of 88% and Action!4 crashes.
In Action!4 itself, no webcam is active, but the HD C920 is set as the webcam and not the NVIDI broadcast.

Betriebssystem
  • Windows 11
Computer:
  • LC Power LC-M34-UWQHD-144-C-V2
  • MSI MEG B550 Unity-X
  • Ryzen 9 5950x
  • 32 GB DDR 4 RAM Crucial Ballistix 3200 @3900 MHz Stable
  • be quiet! Dark Power Pro 12 Netzteil 1200W
  • Samsung 980 PRO 1 TB PCIe 4.0
  • Corsair Force MP510 240 GB M.2
  • Logitech C920 Webcam
  • Behringer UMC202HD U-Phoria
  • Sapphire RX6900 XT Nitro+ 16GB
  • NVIDIA 3050

Piotr
Posts: 1375
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Bug/Problem - OBS with NVIDIA Broadcast Software let crash Action!4

Mon May 09, 2022 7:32 am

Go ot Aciton's location and send us crashdump file that can be found under crash folder.
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c3ns1o
Posts: 20
Joined: Sat Oct 23, 2021 6:08 pm
PC Specification: Ryzen 5950x - 6900xt Nitro+

Re: Bug/Problem - OBS with NVIDIA Broadcast Software let crash Action!4

Mon Sep 12, 2022 8:30 am

Hello and a good Day!

I forget to watsh after my posdt in her..... so the Crash Report is no more there.....

I will be resetup that it and try to come back to the result.

I have decidet to stream without cam after this..

c3ns1o
Posts: 20
Joined: Sat Oct 23, 2021 6:08 pm
PC Specification: Ryzen 5950x - 6900xt Nitro+

Re: Bug/Problem - OBS with NVIDIA Broadcast Software let crash Action!4

Mon Sep 12, 2022 9:08 am

Wehre can i upload the Files?

Cand use the atachmenmt option

Piotr
Posts: 1375
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Bug/Problem - OBS with NVIDIA Broadcast Software let crash Action!4

Tue Sep 13, 2022 5:33 am

c3ns1o wrote:
Mon Sep 12, 2022 9:08 am
Wehre can i upload the Files?

Cand use the atachmenmt option
You can upload those files using sharing services like Dropbox or Google Drive.
Follow us on Twitter:
http://twitter.com/MirillisTeam
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c3ns1o
Posts: 20
Joined: Sat Oct 23, 2021 6:08 pm
PC Specification: Ryzen 5950x - 6900xt Nitro+

Re: Bug/Problem - OBS with NVIDIA Broadcast Software let crash Action!4

Thu Sep 15, 2022 8:49 am

Here is the Crashreport in the atachment

Setup was like follow....

OBS Webcam was NVIDIA Broadcast over my Logitech Webcam
Action!4 was in Livestream vor four mins with no webcam .

After i siwtch in the game, Action!4 crash. It is reconstructable. Sometimes it crash in short times. Sometimes it crashes after some houers.

best reguards
Attachments
crashdump.rar
(41.19 KiB) Downloaded 124 times

Piotr
Posts: 1375
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Bug/Problem - OBS with NVIDIA Broadcast Software let crash Action!4

Fri Sep 16, 2022 5:34 am

Does the same happen if you turn off NVidia Broadcast?
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c3ns1o
Posts: 20
Joined: Sat Oct 23, 2021 6:08 pm
PC Specification: Ryzen 5950x - 6900xt Nitro+

Re: Bug/Problem - OBS with NVIDIA Broadcast Software let crash Action!4

Wed Sep 21, 2022 10:43 am

Hello, nope.... this happens only when i have NVIDIA Broadcast with Webcam in OBS.

best reguards!

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