first: My english is not so good and I'm a technik noob, sorry. 
I bought Action! and I'm was happy with the program until now. Now I'm playing BG3 and I can make wonderful game videos and when I make videos (at the same time) I can make great screenshots. Video F11 and Screens F12. Great program, easy to handle.
BUT: When I want to make a normal Screenshot ... it just don't work. Just don't "happen". When I activate the sound I hear the sound of "Making a screenshot" but there is no screen.
I make a video (works great) and take alongside screens: Work great, they appear all in the folder and it works fine. Just: Screenshots ALONE does not work.
But: Not always ... sometimes it work, so about 6 % of the time. And even than: It work a little bit and than it stops working.
I tried some stuff: Changing the shortkeys, with / without Steam ..... whatever. Just nothing work. My Action! is up to date. My graficcard is up to date. I even checked my Win11 for error ... whatever .... nothing works.
OS: Windows 11
Video Card: AMD Radeon RX5700XT
Memory: 16 GB (I think)
Monitor Resolution: 1920x1080
Video Editor:
Game Problem: Baldurs Gate 3 (up to date)
Video Type: jpeg, bmp, png (I tried all)
Please: Somebody have an idea.
THANKS! 