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Exporting problem... BIG problem (solved)

Posted: Wed May 16, 2012 7:41 pm
by FerM93
emmm... hello :|

i dont speak english, so....

emmm, look, i recorded a gameplay of KF (Killing Floor) and it looks ok in the ActionPlayer, but when i tried to export the video, the problems shows up

After the export finish, i tried to reproduce the video, and i can do that, but the video looks like... in slow motion or something :S
The audio is the worst. I hear what supposed to be a woman... like a monster!! (?. No, seriously, sounds horrible and SLOW AS HELL!

I recorded the desktop (as a test) and the same problems appears.

I think the problem is the sound... but don't really know...


Help please D:

PS: Srry for my english

Re: Exporting problem... BIG problem

Posted: Thu May 17, 2012 8:46 am
by radi
Could you send us a sample file to support@mirillis.com ?

Re: Exporting problem... BIG problem

Posted: Fri May 18, 2012 12:59 am
by FerM93
radi wrote:Could you send us a sample file to support@mirillis.com ?
Yes, no problem.

I send you a rar, because i can't upload this videos to youtube, i don't know why

Re: Exporting problem... BIG problem

Posted: Wed May 23, 2012 9:05 am
by radi
We already found what is the cause of this issue and we will fix it in next update. Here's a temporary get around fix: http://www.youtube.com/watch?v=5gnyBIsWdBg

1. Right Click on Volume Control in system tray.
2. Choose "Playback Devices"
3. Click on Speakers and then click Properties (or double-click on speakers)
4. Go to "Advanced" tab.
5. Choose 96000 hz from list instead of 192000 hz.
6. Apply and press ok.
7. Record sample and check if everything is ok.