Mirillis forum

Hi... I've just record my desktop with Action! 1.6.0 and the video out in .avi
When i try to put the .Avi file into Camtasia Studio 7 this error appears...


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Any idea wich is the problem?

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Update:
When i open the .avi file with BSplayer only reproduce the Audio.
When i open the .avi file with VLC Player tell me the next:


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In inglish will be something like this: "VLC Does not support the Audio/Video "FICV". unfortunally there is no way to fix this."

Thanks for reporting this problem. We will look into it. We tested successfully our .avi in Camtasia 7 but from your screenshots it looks like it's not working correctly.

ivijulsc wrote:Hi... I've just record my desktop with Action! 1.6.0 and the video out in .avi
When i try to put the .Avi file into Camtasia Studio 7 this error appears...

What is your Windows version 32 or 64bit?
Can you playback avi recordings successfully with Winows Media Player or open in any other 3rd party video editor (in example virtualdub or windows live movie maker)?

Ghost wrote:

ivijulsc wrote:Hi... I've just record my desktop with Action! 1.6.0 and the video out in .avi
When i try to put the .Avi file into Camtasia Studio 7 this error appears...

What is your Windows version 32 or 64bit?
Can you playback avi recordings successfully with Winows Media Player or open in any other 3rd party video editor (in example virtualdub or windows live movie maker)?

My Windows Version is 32.
I try play my .avi file recorded with action 1.6.0 in Camtasia studio 7, VLC, BS Player, VirtualDub and Movie Maker and no one reproduce it. Some ones like Bs player Only reproduce Audio, but no one reproduce de Video.

The only way i can reproduce the audio and the video is making double click in Action! in the Recorded File.

I have exactly the same problem. If I use a file converter tool I can make the audio work, but when importing directly to camtasia, the audio disappears. It is a recent problem as it worked great in previous versions of the software.