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Miguel
Posts: 32
Joined: Sat Jul 14, 2012 2:09 am
PC Specification: Win 10 x64, i7 5930K, 16GB, GTX 980 Ti
Location: France
Contact: Website

Action_x64.bin has a bad thread that crashes Action!

Tue Jul 31, 2012 7:02 pm

Hi,

Since Action! 1.5 I noticed a bug and I've just found how to temporarily resolve it on my system.

I've updated Action! to version 1.7 but it's still there.

So, when I launch Action!, I can see that the process Action_x64.bin is using some CPU, and won't close by itself when I want to close Action!, which makes it to crash.

The solution I've found : using ProcessExplorer I double-click on Action_x64.bin, go in the Threads tab, and then kill the thread using CPU.

By doing that, I can close Action! (and then update it when there's an update).

There may be some loop somewhere in this thread causing it not to en properly.

Here is a screen of the Threads tab in ProcessExplorer :
Action_x64_thread.PNG
Action_x64_thread.PNG (70.6 KiB) Viewed 6013 times
I'm using Windows 7 x64 (with a Windows 8 skin).

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Ghost
Mirillis Team
Posts: 1057
Joined: Fri Dec 11, 2009 2:32 pm
PC Specification: dozens...

Re: Action_x64.bin has a bad thread that crashes Action!

Wed Aug 01, 2012 11:55 am

Hi, thank you for reporting problem.

We suspect that Action! connects to some process running on your PC that causes problem with closing Action!
Does this problem occur every time when you close Action! or only sometimes?

For further investigation please send us e-mail at: support@mirillis.com and attach the list of all processes
(visible in task manager) running on your PC. It can be sent as a txt file or screenshots. This will help us to identify
the problematic process.
Mirillis Team Member

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User avatar
Miguel
Posts: 32
Joined: Sat Jul 14, 2012 2:09 am
PC Specification: Win 10 x64, i7 5930K, 16GB, GTX 980 Ti
Location: France
Contact: Website

Re: Action_x64.bin has a bad thread that crashes Action!

Wed Aug 01, 2012 12:22 pm

Everytime I launch Action! the Action_x64.bin process has a bad thread, and if I don't kill it (the thread itself), Action! will not close properly, and then crashes.

If I kill the thread, I can close Action! properly.

I've sent the email with a screenshot of my running processes.

Thanks.

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