Mirillis forum

Hi,

Since Action! 1.5 I noticed a bug and I've just found how to temporarily resolve it on my system.

I've updated Action! to version 1.7 but it's still there.

So, when I launch Action!, I can see that the process Action_x64.bin is using some CPU, and won't close by itself when I want to close Action!, which makes it to crash.

The solution I've found : using ProcessExplorer I double-click on Action_x64.bin, go in the Threads tab, and then kill the thread using CPU.

By doing that, I can close Action! (and then update it when there's an update).

There may be some loop somewhere in this thread causing it not to en properly.

Here is a screen of the Threads tab in ProcessExplorer : I'm using Windows 7 x64 (with a Windows 8 skin).

Hi, thank you for reporting problem.

We suspect that Action! connects to some process running on your PC that causes problem with closing Action!
Does this problem occur every time when you close Action! or only sometimes?

For further investigation please send us e-mail at: support@mirillis.com and attach the list of all processes
(visible in task manager) running on your PC. It can be sent as a txt file or screenshots. This will help us to identify
the problematic process.

Everytime I launch Action! the Action_x64.bin process has a bad thread, and if I don't kill it (the thread itself), Action! will not close properly, and then crashes.

If I kill the thread, I can close Action! properly.

I've sent the email with a screenshot of my running processes.

Thanks.