Mirillis forum

Hello to you all,

I've just purchased a registration license for Action! 1.6.1.0. It records beautifully, both my entire screen, as well as a defined region.

There is only one problem, I cannot get the MOUSE to show up in the recording.

I am on Windows 7, 64 bit.
Under the Video Recording tab I have:
Record Mode: Active Desktop
Video Size: 720
Video Framerate: 24
Duration: unchecked
Use Perfect Video Match Mode: CHECKED
Record System Sounds: CHECKED
Allow multi-channel audio: CHECKED
Microphone: Do Not Record

Under the General Settings Tab I have:
- General Settings Sub-Tab
Language: English
App Window Always on top: unchecked
Check For Updates: CHECKED
Start App Minimized to tray: unchecked
Hide Action! window on desktop recording start: CHECKED

- Recording Settings Sub-Tab
Video Quality: Normal
Input Range: 0 - 255
Use Multicore recording: unchecked
Record Mouse Cursor: CHECKED
Visual Mouse Clicks: unchecked

- Export Settings Sub-Tab
Use Hardware accelerator for video encoding: THIS CHECKBOX IS NOT ENABLED, I CANNOT ACCESS.
Export Mouse Cursor: CHECKED

Can anyone point me toward the correct settings so that the mouse cursor appears in the videos I create?

Much thanks.
HM

EDIT:
Thanks to the Mirillis team for their help. To solve this two things were required:
1. I had to update Action! to version 1.9.2.
2. I had to uncheck Perfect Video Match under the Video Recordings tab.

The mouse cursor now appears in both Active Windows and Region videos.

Thanks again, Mirillis Team.
HM

Please contact our support team via support@mirillis.com.