Epic fail

[Disarray]

So, I was using this program. It's great, I had the trial. Then, my program completely stopped letting me record anything, so I went and purchased it thinking it would fix the problem. It didn't. Awesome, then I had to make an account on here, jump through thousands of loops just to post on this website. Completely regret buying this program. I uploaded a picture of what my Action! looks like. I press f9 to start recording, nothing happens. I try it in all 3 settings. Doesn't work on full-game mode, "chosen" window mode, or simply desktop. Windows 7, 800gb hdd, 6gb ram. 4 core processors. AMD Radeon(TM) HD 6620G with 4gig memory left. 64-bit. I dunno what other kind of information you guys want, but I'm really pissed off that I bought some sh~t that doesn't even work. Don't get me wrong though, the program WAS great. Assistance please.

[radi]

Why didn't you just contact support desk?

[StarGreen]

This immediately sounds like an issue with your install of Windows than Action, so adjust your tone and stay calm whilst you contact the support team.

[Disarray]

It used to work, like 2 days ago. so I highly doubt it's a windows problem.

[RazrBit]

I had it once and I can guarantee it was something with windows. Luckily I was about to reinstall it and I never had the problem again, most likely because I'm trying to keep it bloatware free as much as I can but at the same time I test a lot of applications.

I know I had few instances where Action! shows "Recording" but it isn't and I can't do anything, but restarting windows usually fixed it.

[StarGreen]

It used to work, like 2 days ago. so I highly doubt it's a windows problem.

If your attitude is that of "I can have done nothing wrong" then it's almost 100% your fault, that's computers are, garbage in garbage out.

[radi]

But back to the problem. Did you install anything during these two days before Action! stopped working? This may be even a small update like graphic drivers.

[ObserverJLin]

If you have the time & energy, I have an old school fix.

Factory restore your system. Once OS re-install is complete, update everything. I.e. Windows update, DirectX, anti-virus etc. After everything is done install Action! and it'll work.

That worked for me when I had a similar problem.