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action crash!
Posted: Thu Dec 06, 2012 8:22 pm
by soulstealer
hello, i purchased and installed action recently, but today after a Windows system update when i launch action he will crash just a few seconds after . I uninstall and reinstall the program but the problem persists. Until now the program worked perfectly but now!!!!
Re: action crash!
Posted: Sat Dec 08, 2012 11:07 pm
by radi
Did your PC or game recently crashed during recording? Try to delete the latest (newest created) file in your Action! output folder.
Re: action crash!
Posted: Mon Dec 10, 2012 7:42 am
by soulstealer
hello Radi and thank you for your answer. Action has never crashed during a recording, I had already deleted the files in the output folder but the software still crashes.
Re: action crash!
Posted: Mon Dec 10, 2012 1:06 pm
by radi
Try this steps:
1. Uninstall Action!
2. Press Start and then type "Regedit" in search and press Enter.
2. Go to the following path: HKEY_CURRENT_USER/Software/Mirillis/
3. Remove Action! catalog.
4. Install Action! again.
If this doesn't help contact our support team and ask them for TeamViewer meeting.