Mirillis forum

hi.
today i just updated to Action 1.12.2.0.
since then i can't record my games with Intel Quick Sync.
when i press record i can see that the HUD is recording but when i press f9 again to stop recording the game crash (stopps and becoming not responding).
i need to close the game with the task manager and in Action! i see that the recording is stuck on 5 seconds of recording (everytime it changes).
it happens only with intel quick sync, when i am trying to record to AVI the game works just fine.
What Can I do to fix it?

It looks like this issue need a closer look. Contact our support team via support@mirillis.com.

i sent them an email like 2 days ago and still got no answer.

Same issue here

PLEASE NEED SOME HELP HERE

Same issue as well

This thread is about previous version which is no longer supported. Please update your Action! copy to latest version and if your issue still persist please create a new thread.