alabama20
Posts: 12
Joined: Sun Feb 10, 2013 5:40 pm
PC Specification: Core i5 2450M, nvidia GT555M, Win 7 x64

Actin! Crashing all the time

Sun Feb 24, 2013 5:48 pm

The title says it all, when i launch Action! it starts but after a few secs it just crashes. Here's the error log:

Názov chybovej aplikácie: Action_x64.bin, verzia: 0.0.0.0, časová značka: 0x510bde30
Názov chybového modulu: unknown, verzia: 0.0.0.0, časová značka: 0x00000000
Kód výnimky: 0xc0000005
Odstup chyby: 0x000007fefa460004
Identifikácia chybného procesu: 0x58fc
Čas spustenia chybnej aplikácie: 0x01ce12b3c7685d59
Cesta chybnej aplikácie: C:\Program Files (x86)\Mirillis\Action!\Action_x64.bin
Cesta chybného modulu: unknown
Identifikácia hlásenia: 051f3138-7ea7-11e2-93d6-dc0ea17db061
-------------------------------------------------------------------------------------------------------
Názov chybovej aplikácie: Action_x86.bin, verzia: 0.0.0.0, časová značka: 0x510bde15
Názov chybového modulu: Action_x86.bin, verzia: 0.0.0.0, časová značka: 0x510bde15
Kód výnimky: 0xc0000005
Odstup chyby: 0x00003582
Identifikácia chybného procesu: 0x5e74
Čas spustenia chybnej aplikácie: 0x01ce12b3c75b3dc8
Cesta chybnej aplikácie: C:\Program Files (x86)\Mirillis\Action!\Action_x86.bin
Cesta chybného modulu: C:\Program Files (x86)\Mirillis\Action!\Action_x86.bin
Identifikácia hlásenia: 05321d3f-7ea7-11e2-93d6-dc0ea17db061

User avatar
Mu6o
Posts: 18
Joined: Wed Feb 13, 2013 9:26 am
PC Specification: AMD FX-8120, nVidia 560ti, W7P64bit
Location: Bulgaria
Contact: Website

Re: Actin! Crashing all the time

Sun Feb 24, 2013 10:29 pm

Try reinstalling it and clearing the reg keys with ccleaner.

alabama20
Posts: 12
Joined: Sun Feb 10, 2013 5:40 pm
PC Specification: Core i5 2450M, nvidia GT555M, Win 7 x64

Re: Actin! Crashing all the time

Mon Feb 25, 2013 7:25 am

Mu6o wrote:Try reinstalling it and clearing the reg keys with ccleaner.
I've already tried that with no success :((

alabama20
Posts: 12
Joined: Sun Feb 10, 2013 5:40 pm
PC Specification: Core i5 2450M, nvidia GT555M, Win 7 x64

Re: Actin! Crashing all the time

Mon Feb 25, 2013 3:47 pm

Here's a video about my problem, maybe it helps a bit:

http://youtu.be/v3M2E4vihEg

User avatar
Mu6o
Posts: 18
Joined: Wed Feb 13, 2013 9:26 am
PC Specification: AMD FX-8120, nVidia 560ti, W7P64bit
Location: Bulgaria
Contact: Website

Re: Actin! Crashing all the time

Mon Feb 25, 2013 4:56 pm

Just to clear things out. You scanned and removed the issues with CCleaner, right? Also, please delete in the Roaming folder Mirillis and let's see what goes.

I had the problem also, but mostly because two actions were spawned, after updating my nVidia videocard the problem stopped and now action is good. Still stops working for 10 seconds after starting, but from there on it's good.

alabama20
Posts: 12
Joined: Sun Feb 10, 2013 5:40 pm
PC Specification: Core i5 2450M, nvidia GT555M, Win 7 x64

Re: Actin! Crashing all the time

Mon Feb 25, 2013 5:51 pm

Mu6o wrote:Just to clear things out. You scanned and removed the issues with CCleaner, right? Also, please delete in the Roaming folder Mirillis and let's see what goes.

I had the problem also, but mostly because two actions were spawned, after updating my nVidia videocard the problem stopped and now action is good. Still stops working for 10 seconds after starting, but from there on it's good.
I tried every possible thing but it's still the same :( It just freezes and crashes. I'm using Afterburner for recording now but that's not even nearly as good as Action!

User avatar
Cauptain
Posts: 133
Joined: Tue Apr 17, 2012 4:44 am
PC Specification: Core I5@4Ghz, 16GB, ATI R290, WIN7X64
Location: Brazil
Contact: ICQ

Re: Actin! Crashing all the time

Tue Feb 26, 2013 10:48 am

Try older version. 1.11 is very stable in my system. Very fast startup.




Claudio

alabama20
Posts: 12
Joined: Sun Feb 10, 2013 5:40 pm
PC Specification: Core i5 2450M, nvidia GT555M, Win 7 x64

Re: Actin! Crashing all the time

Tue Feb 26, 2013 1:45 pm

Cauptain wrote:Try older version. 1.11 is very stable in my system. Very fast startup.




Claudio
I tried that, in the version 1.9 the licence tab is there, but it crashes too after a few seconds.

User avatar
radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Actin! Crashing all the time

Tue Feb 26, 2013 2:28 pm

Please contact our support team via support@mirillis.com.
Follow us on Twitter:
http://twitter.com/MirillisTeam
Find us on Facebook:
http://www.facebook.com/Mirillis

alabama20
Posts: 12
Joined: Sun Feb 10, 2013 5:40 pm
PC Specification: Core i5 2450M, nvidia GT555M, Win 7 x64

Re: Actin! Crashing all the time

Tue Feb 26, 2013 6:34 pm

radi wrote:Please contact our support team via support@mirillis.com.
I've contacted them but a week ago, but again without success :( They said it's hard to reproduce this problem.

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