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Action 1.13.2.0 not recording desktop screen

Posted: Tue Mar 05, 2013 5:40 pm
by julirodriguez
Hi,

I want to record the desktop of my computer to do a tutorial but appears this message:
Failed to create recording file

Please select different recording folder.
Change directory of video recording and nothing, still appears the same windows when recording screen desktop.

Help me!

Re: Action 1.13.2.0 not recording desktop screen

Posted: Tue Mar 05, 2013 6:27 pm
by radi
Are you sure that Action! is running under administrator rights? Did you install any latest Windows update?

Re: Action 1.13.2.0 not recording desktop screen

Posted: Tue Mar 05, 2013 7:17 pm
by julirodriguez
yes, yes, I´ve installed all most recent Windows updates and still appears the error window :(

Re: Action 1.13.2.0 not recording desktop screen

Posted: Thu Mar 07, 2013 11:11 am
by radi
Please make sure that your Windows account has proper rights to write into your hard drive. Try creating your folder manually and then set it as output folder in Action!.

Re: Action 1.13.2.0 not recording desktop screen

Posted: Thu Mar 07, 2013 10:59 pm
by julirodriguez
no, doesn´t work. The same thing... :(

Re: Action 1.13.2.0 not recording desktop screen

Posted: Mon Mar 11, 2013 5:10 pm
by radi
Please contact our support team then. Send them an e-mail via support@mirillis.com.

Re: Action 1.13.2.0 not recording desktop screen

Posted: Mon Apr 15, 2013 7:12 pm
by Micktowsky
I have the same problem , but not recording my desktop. It always happen with a couple of games...and It's so weird