critical error action v1.14

[flashmp3]

I installed the latest version and when trying to open the program :

CRITICAL ERROR (101)
Failed to initialize the product. Please try reinstalling

[flashmp3]

ps: for sure i've tried reinstalled, ccleaner, install 1.13 then 1.14 etc....

[radi]

Please contact our support team via support@mirillis.com.

[flashmp3]

They never answer

[radi]

They never answer

Of course they are. Support team usually responds within two business days. Send them an e-mail or if you already did send me a PM with your e-mail address and I will see why you did not receive your answer yet.

[flashmp3]

They never answer

Of course they are. Support team usually responds within two business days. Send them an e-mail or if you already did send me a PM with your e-mail address and I will see why you did not receive your answer yet.

I sent an email on March 14th and never had answer. So please, as we are two to report this problem with Action! v1.14 could YOU contact the support to report that bug of the new version which perhaps comes from win8 64 bits ?

Thanks you for you understanding.

[radi]

I was instructed to redirect people with this error directly to support team.