Mirillis forum

Ok, so after recording i wanted to see what i've done, but i got only black screen with audio, nothing more.
Here's my specs:

Graphics card: ati radeon hd5650m

I've seen before thread with same problem, so i add to my windows registry "ficvdec_x64.reg and ficvdec_x86.reg" but it didn't help at all.

Thanks for helping me.

Which player did you use to play your video? What format did you choose? Why did you add ficvdec_x64.reg and ficvdec_x86.reg if they are automatically added when you are installing Action?


This was said many times, this is only a community forum. Not direct support line. If you would like to receive direct help please contact our support team via support@mirillis.com. Otherwise you will have to wait untill one of forum users reply to your thread. There's no obligation to reply to every thread here.

I used vlc, camtasia, after effects and action! player.
I tried with both, mp4 and avi.
I add them to registry because of post #5 from this thread:
http://forum.mirillis.com/viewtopic.php?f=36&t=13543

Try contacting our support team via support@mirillis.com. Currently I don't have any idea how to help you.