Mirillis forum

A couple of days ago I downloaded the trial version of Mirillis Action! and was amazed. It was easy to use, had a smooth framerate while recording, and the video quality was perfect. So earlier today I decided to purchase the full home version. I used a special link from a Youtuber by the name of GassyMexican (here's his video review, "http://www.youtube.com/watch?v=i-hNch0cdkE" the link's in the description) that game me about $5 off the purchase. So upon purchasing it and using the activation key on my Action! trial, it informed me that I had unlocked the full version. Now my problem. An hour or so later after unlocking it, I decided to record a game of Smite to test out how the videos look without the watermark. After I stopped recording and went to view it, the video doesn't have a thumbnail and it wouldn't play, stating that it cannot view output file. If anyone can help me figure this out I would greatly appreciate it, I really love this product and I sort of hope it's something on my part and I didn't just waste $25. Thank you!

How did you end your video? With your hotkey or somehow different?

I had hit the hot-key, the first video i made had a duration time on it so I thought that ending it before the duration time would've triggered some error. I ended up fixing the problem so I apologize for being so hasty with my response. There was some issue with my Hard Drive that my computer found and auto fixed. I want to thank you for such a fast response time on the matter. I really do enjoy this program and I'm glad to see the Mirillis team is as involved as they are.

I'm happy to hear that your Action! is working again. Enjoy your recordings!

Hello

This is Sathish. I have the exact same problem. I just upgraded from trial to full version. Earlier I got the error asking to change my recording folder. So I changed it and then that error does not appear. But since I upgraded to the full version I am able to record videos but I am not able to click the thumbnail and see the video at all. It is very frustrating. Please help me out !!!

sathish3031 wrote:Hello

This is Sathish. I have the exact same problem. I just upgraded from trial to full version. Earlier I got the error asking to change my recording folder. So I changed it and then that error does not appear. But since I upgraded to the full version I am able to record videos but I am not able to click the thumbnail and see the video at all. It is very frustrating. Please help me out !!!

Could you post a screenshot of your issue?