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audio recordings not matching up with video recordings

Posted: Sat Sep 28, 2013 3:51 pm
by raziel200
hello ever since version 1.16.2 whenever i try to record both video and audio as separate files the audio file always comes out 9 seconds shorter than the video file, this completly ruins any work that i have done for my commentaries as it is pretty important that the audio matches whats happening on the screen. please fix it, or tell me how iu can roll back to version 1.16.1 thanks.

Re: audio recordings not matching up with video recordings

Posted: Tue Oct 01, 2013 11:49 am
by radi
Please contact our support team via support@mirillis.com.

Re: audio recordings not matching up with video recordings

Posted: Tue Oct 08, 2013 7:43 pm
by raziel200
alright i have contacted support like i was asked and gave them the info they wanted. while i wait for them to get back to me i have been trying to figure out where the audio and video start to desync because of length, it appears all is well until the 6 minute mark then something happens to either the audio file or the video file i can't find a point of corruption. but either my audio is getting cut or my video is somehow being extended by 5-10 seconds somewhere. anybody have any ideas on this?