Mirillis forum

Hi,

I just did quite a few long recordings of some BF4 matches, but the clips are unusable because the sound gradually goes more and more out of sync. A few days earlier I recorded some gameplay from NMRIH and had no sync issues.

Is this a problem with Action or is there something I can do to fix this?

Thanks.

Is it possible that you could upload a video sample? Did you installed any windows updates, drivers recently?

Here is an example.

http://youtu.be/gXWG6_NXBf0?t=48s

I don't remember doing any updates of any sort since my last recording. I'll see if I can update my drivers and post a response.

Updating drivers didn't help.

Getting this problem sorted would be really good.

I'm out of ideas. Please contact our support team via support@mirillis.com.

I'm having sync issues like this if my game crash or I did not stop recording before exiting the game.

I tested this a lot and IF I leave action recording and I exit the game without stopping said recording.
When I import the video in Vegas and check the timeline, the audio will have an extra clip while the video stops way behind.
The result is the audio gets out of sync in the middle of the clip and trying to manually adjust it is just a huge waste of time. Cause there is no simple way to do it. Even if you fix it somehow, there are still parts that are out of sync.

So my tip is to stop the recording first before closing the game. All we can do is hope that the game wont crash either.
Also when I am recording I stop and resume recording after 15-30 mins. I strategically find parts in the game with downtime, like when it's loading or something to stop and resume the recording.

My Action is doing this regardless of whether or not I end the recording.

In Vegas it shows the audio tracks (I record Mic into a separate track) as being the same length as the video even thought the two are going horribly out of sync.

Oh I remember, I got this issue on Battlefield 4 too. It's a problem with their server.
Sometimes the server will bug out, disabling some sound and syn issues would occur.

I captured this on video too http://www.youtube.com/watch?v=ECbRaks37KU
The sound was fine at first, but somehow the server got bugged and disabled some sound effects, then the ground tries to eat me. Then as you can see and hear, the explosion is way out of sync at the end.

They had a huge patch this week I guess to fix some of those issues, Are you still experiencing sync problems lately?

I've been having this problem since launch. Doesn't appear to be server side, I got friends using FRAPS recording fine and even OBS records it pretty well. The problem appears to be isolated to Action.

I've tried fiddling around with settings. When I get some time, i'm going to change some sound settings on my pc and maybe try using default audio instead of my USB headset. Will report on my findings.