Mirillis forum

Was reading that there were some problems with the Razor Kraken USB 7.1 headset. Has there been any luck on getting this fixed ?

I did a few tests and this is what i found. Some games have sound like Mincraft, Origins-s Battlefield4. Steam games i tried to record did not have sound. I can hear in game sound but after looking at the recording ...no sound however just recording a sound without video will work OK. so it might still be a problem with the Action! software.

P.S the last fixes subjected by forum users did not work for me.

Do you use multi channel recording?

No multichannel audio recording is disabled.


Like i said i only get sound when recording just the sound (no video) with Action! When i try to record a video i only get the video with mic recording (if i am commenting somthing in game) and no ingame sound at all.

I think i have solved the problem. At least i got it working now with the kraken 7.1.

The problem is with the kraken 7.1 launcher that block out all other audio when recording the fix is. Press start and in find type "msconfig" and press enter. Now got to startup tab and find kraken 7.1... then disable it and press apply. It will ask for a restart.


Also if you are using CCleaner you can just open that up and click tools.... startup and find kraken launcher...untick it and then restart the computer.

Now for action. In the settings have the system audio set to default and mic to the kraken.

Razer team might fix it in the future but in the mean time this is the fix.....at least for me.

You should now be able to record sound and the audio of games you want

DH48 wrote:I think i have solved the problem. At least i got it working now with the kraken 7.1.

The problem is with the kraken 7.1 launcher that block out all other audio when recording the fix is. Press start and in find type "msconfig" and press enter. Now got to startup tab and find kraken 7.1... then disable it and press apply. It will ask for a restart.


Also if you are using CCleaner you can just open that up and click tools.... startup and find kraken launcher...untick it and then restart the computer.

Now for action. In the settings have the system audio set to default and mic to the kraken.

Razer team might fix it in the future but in the mean time this is the fix.....at least for me.

You should now be able to record sound and the audio of games you want

This post was very accurate. It worked perfectly for me as well. Thank you.

To clarify this, let me explain this in briefer detail: Razer Kraken 7.1's control panel doesn't allow you to record sounds from games that require a base program to run such as Steam. Where there's an overlay, there's an issue. So to solve this do exactly these steps:


1: Click start and type "msconfig" without the quotes in the searchbox. Msconfig.exe should pop up, that's your beast.
2: Find Razer Kraken 7.1 (there is no launcher or control panel) and disable it. Hit apply.
3: It will ask if you want to restart, click not yet, this will be your last step.
4: Go to Mirillis Action and click on the film icon. Set your settings (which should be saved), and disable multi-channel audio recording.
5: Go to the settings tab at the top and then the sound tab in the frame box. Set the microphone to the Razer Kraken Microphone. Set the system sounds to "System default" and that should do it. You can adjust the other settings as you want, such as AAC, etc.
6: Restart your machine, boot up CSGO or other steam games and do a couple quick test clips.

As it worked for me and this kind sir above me, I believe it will work for you. Enjoy people.

This fix helped me get my game sound recording, but now my mic does not record... I'm such a computer noob. Could someone post the precise system configurations etc? I put Action! to the settings provided above, but I am still doing something wrong somewhere. Please help me. Plus I have a nasty cold and this is so stressful T_T

razer kraken 7.1 chroma, mic not recording. game sounds are. Save me!!!