Mirillis forum

Posted: **Sun Jan 12, 2014 7:01 pm**

I seem to have a weird problem where the program crashes unless I uninstall and then reinstall the drivers every time I reboot. Any solutions?

Posted: **Tue Jan 14, 2014 4:26 pm**

It seems that this is related to your hardware. Did you run any diagnostic tools for your PC?

Posted: **Tue Jan 14, 2014 11:36 pm**

radi wrote:It seems that this is related to your hardware. Did you run any diagnostic tools for your PC?

Such as?
I think it may be related to my GPU as messing with that software seems to be what fixes it.
Compatibility issues with AMD Radeon HD 7700?
I've also noticed that "AMD Gaming Evolved" won't start unless I remove my video card drivers with Driver Fusion for some reason.

Posted: **Wed Jan 15, 2014 2:26 pm**

Acerbusvenator wrote:
radi wrote:It seems that this is related to your hardware. Did you run any diagnostic tools for your PC?
Such as?
I think it may be related to my GPU as messing with that software seems to be what fixes it.
Compatibility issues with AMD Radeon HD 7700?
I've also noticed that "AMD Gaming Evolved" won't start unless I remove my video card drivers with Driver Fusion for some reason.

I would start with the system one. Check if Windows Troubleshooting will find anything.

Posted: **Mon Jan 20, 2014 1:02 pm**

radi wrote:
Acerbusvenator wrote:
radi wrote:It seems that this is related to your hardware. Did you run any diagnostic tools for your PC?
Such as?
I think it may be related to my GPU as messing with that software seems to be what fixes it.
Compatibility issues with AMD Radeon HD 7700?
I've also noticed that "AMD Gaming Evolved" won't start unless I remove my video card drivers with Driver Fusion for some reason.
I would start with the system one. Check if Windows Troubleshooting will find anything.

This is what event viewer says:

Faulting application name: Action_x86.bin, version: 0.0.0.0, time stamp: 0x524968d8
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x06f9333c
Faulting process id: 0x1f90
Faulting application start time: 0x01cf15ded69ae90e
Faulting application path: C:\Program Files (x86)\Mirillis\Action!\Action_x86.bin
Faulting module path: unknown
Report Id: 14949348-81d2-11e3-b1f0-c86000c62bf0

It also says

Fault bucket 3894233270, type 5
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: Action_x86.bin
P2: 0.0.0.0
P3: 524968d8
P4: StackHash_0a9e
P5: 0.0.0.0
P6: 00000000
P7: 06f9333c
P8: c0000005
P9: 00000008
P10:

Attached files:
C:\Users\Marcus\AppData\Local\Temp\WER6625.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Action_x86.bin_c1d66d48a6b1ac1ee81ba74118e279b9d1615d_20d2802a

Analysis symbol:
Rechecking for solution: 0
Report Id: 14949348-81d2-11e3-b1f0-c86000c62bf0
Report Status: 0

Posted: **Tue Jan 21, 2014 1:30 pm**

Please check if you are not running Action! in any compatibility mode.

Posted: **Wed Jan 22, 2014 2:15 pm**

radi wrote:Please check if you are not running Action! in any compatibility mode.

Nope, no compatability mode.

Interesting note: Updating Catalyst made it work until I had rebooted, just like re-installing the drivers.
It seems like it works as long as the drivers change every time I boot the computer. Or as long as there's been a change in the drivers from the time that I started the computer to the time that I start Action!.

Posted: **Thu Jan 30, 2014 12:11 pm**

Issue has sadly still not been resolved.

Posted: **Sat Feb 01, 2014 5:12 pm**

@Radi, I have a new card now (GTX 770) and weirdly, the issue is the same. Action! automatically closes right after it shows the video's I've made and the recording interface etc. Haven't messed with the drivers tho on my GTX.

Posted: **Wed Feb 05, 2014 12:46 pm**

Please contact our support team then.

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