Mirillis forum

Hi everyone,

I've just started using Action! and I really like it, however I have one small issue with it that I just can't fix. I always run everything I can at 1920x1080 which includes all my games, and I have a 24inch Acer VG248QE monitor which has a native resolution of 1920x1080. However if I record any videos with Action!, be it in Game mode or Desktop mode, with a video size of 'Original' or '1080p', I always end up getting black bars down the sides of my videos. If I bump the size down to '720p' in Action! the black bars are not there, but if I try and record at the size that I want, they appear, but I can't work out why. As I say everything is set to 1920x1080 so I would of thought that it should be fine. Its like for some reason its recording at 16:10 instead of 16:9 but I don't know how to change it.
Is anyone able to help me with this please?

Many thanks in advance.

Aspect ratio may have huge impact on your video resolution. Is 1920x1080 your native screen resolution?

Yes it is. Unless I'm missing something. When I check the 'Screen Resolution' in Windows, it has 1920x1080 as 'Recommended', and when I check Nvidia Control panel, it shows 1920x1080 as 'Native'.

I'm having the same issue.
1920x1080p is my native resolution, yet when I record in that size the playback has black bars down either side of the screen.

I assumed it to be a trial version feature like the watermark that will change, if I purchased the product.
But because I'm experiencing this issue, it has prevented me from buying the recorder.

Edit: A solution for YouTube exclusively is to use one of their lines of code that you can put in the tags section.
For black bars either side of the screen (4:3); you put "yt:stretch=16:9" (without quotes).
This will stretch the video to YouTube's 16:9.

Further edit: The problem seems to have rectified itself, although I am not sure how I managed to accomplish this. The only drastic thing that has happened for me with the software recently is purchasing it.