Mirillis forum

Hey I'm having a problem with my Action Recorder that I bought. Whenever I try to record using Active Desktop Region it shows it as a red outline like its recording. But when I check the recorded videos and try to watch the one I just recorded it opens and has nothing but the Action logo for one second and shows nothing more. And if I record using Games and Applications or Active Screen they both work perfectly fine. Any suggestion on how to fix this?

Computer Information
http://gyazo.com/89e93cbd1ab6d86a73b3b5dc3fd6cfa5

Do you have more than one screen plugged to your PC?

No, I only have one monitor for my computer.