GaebryelQuintyne
Posts: 4
Joined: Sat Apr 05, 2014 7:22 pm
PC Specification: Windows 7 64 bit

Action not recording game, only desktop

Sat Apr 05, 2014 8:06 pm

Hello everyone.

I recently bought the commercial version of Mirillis Action. I have been recording gameplay videos for WoW (the game I play currently) and I recorded like 38 minutes of it. I realized after I had stopped recording that the video size was like 818 MB. I was surprised that the size was so small for such a long video. I replayed it and then found out that the whole recorded video is of my desktop and not my game. The cursor sometimes changed to the game cursor but that's about it. I am confused why this is happening. I am recording at original setting and 60 FPS with MP4 Intel QuickSync with the active screen option selected. I want to be able to record both my game and my desktop so that is why I chose that option. It was recording fine before when I was on the trial version but somehow it stopped recording the game and recorded the desktop only.
I am going to try different settings and see if it works but any help is greatly appreciated.

User avatar
radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Action not recording game, only desktop

Mon Apr 07, 2014 5:10 pm

Please contact our support team about this issue.
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