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Getting this error often when I launch Action

Posted: Wed Apr 23, 2014 10:00 pm
by GaebryelQuintyne
It says this whenever I launch Action! or often it does:

Action! has stopped working

Windows can check online for a solution the probelm

Check online for a solution and close the program (This is what I always click).

Close the program

Problem details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Action.exe
Application Version: 1.19.2.0
Application Timestamp: 534fd029
Fault Module Name: apu2enc.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 534f18f7
Exception Code: c0000005
Exception Offset: 000012ab
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0409

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C:\Windows\system32\en-US\erofflps.txt

I don't know why this keeps coming up... I feel like the software is unstable and whenever I record, I trust the program less every time I record and that it will crash mid recording or I will get an error that it would fail to open the input file... Are there any fixes in the works for this?

Re: Getting this error often when I launch Action

Posted: Mon Apr 28, 2014 6:52 pm
by radi
Please contact our support team about this issue via support@mirillis.com.