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Problem Exporting

Posted: Tue Jul 01, 2014 6:54 pm
by goldmansachs20
Hi, whenever I export an avi file, the window just darkens and I'm unable to navigate the action program anymore. Whenever I click on it, all I hear is the windows ding sound and I'm forced to end it through task manager. Also, when I play back the avi files, the audio skips and stutters, and even sometimes it plays back in slow motion. Before I had no trouble, but when I updated, issues started happening. Please assist me, this is my DxDiag FIle. http://pastebin.com/DuTccYQr

Also this is what it looks like, directly after I click export

Re: Problem Exporting

Posted: Wed Jul 02, 2014 3:43 pm
by radi
Did you recently used more than one screen? Probably your Export window is out of the screen.

Re: Problem Exporting

Posted: Sat Jul 05, 2014 8:28 am
by goldmansachs20
radi wrote:Did you recently used more than one screen? Probably your Export window is out of the screen.
Yes I have dual monitors, I play my game on one screen and I have action open in the other screen. What do you mean, my export window is out of my screen? How do I fix this?

Re: Problem Exporting

Posted: Sat Jul 05, 2014 7:49 pm
by radi
goldmansachs20 wrote:
radi wrote:Did you recently used more than one screen? Probably your Export window is out of the screen.
Yes I have dual monitors, I play my game on one screen and I have action open in the other screen. What do you mean, my export window is out of my screen? How do I fix this?
I'd recommend to uninstall Action! and clean it registry entries. This will restore all settings and X Y positions of your Action windows to default.

Re: Problem Exporting

Posted: Sun Jul 06, 2014 11:14 am
by goldmansachs20
radi wrote:
goldmansachs20 wrote:
radi wrote:Did you recently used more than one screen? Probably your Export window is out of the screen.
Yes I have dual monitors, I play my game on one screen and I have action open in the other screen. What do you mean, my export window is out of my screen? How do I fix this?
I'd recommend to uninstall Action! and clean it registry entries. This will restore all settings and X Y positions of your Action windows to default.
How does one clean it's registry entires?

Re: Problem Exporting

Posted: Sun Jul 13, 2014 6:58 pm
by goldmansachs20
radi wrote:
goldmansachs20 wrote:
radi wrote:Did you recently used more than one screen? Probably your Export window is out of the screen.
Yes I have dual monitors, I play my game on one screen and I have action open in the other screen. What do you mean, my export window is out of my screen? How do I fix this?
I'd recommend to uninstall Action! and clean it registry entries. This will restore all settings and X Y positions of your Action windows to default.
So, I uninstalled and re-installed many times, but I still have the same problem

Re: Problem Exporting

Posted: Wed Jul 16, 2014 3:29 pm
by radi
Please contact our support team directly via support@mirillis.com about this issue.