Action! records but does not save

[luisvidal41]

I have Windows 8.1
Action 1.8.0

I used Action on Win 7 and all was OK
trying to use it on windows 8 i get this error


I updated to Win 8.1 But the error still
I Run it on W7 Compatibility Mode
Action! Opens and allows me to record but does not save the video


PD: Audio recorder y Screenshot Works

[radi]

Please update your Action! to 1.19.2 first.

[luisvidal41]

Please update your Action! to 1.19.2 first.

Updated but is exactly the same
1) The same error without compatibility mode
2)open on compatibility mode
3)look like recording but doesn't save

[santtos]

Just bought Action and have the same problem, windows 8.1 64 bit, Action 1.9.2.
Sometime record more then 1 or 2 hours or game play but save one 100-125 mb, other time don't save at all.

[radi]

One of our users recently fixed similar issue by running Action! in compatibility mode with Windows 8 instead of 8.1. Please try if it helps in your case.

[luisvidal41]

One of our users recently fixed similar issue by running Action! in compatibility mode with Windows 8 instead of 8.1. Please try if it helps in your case.

on windows 8 and 8.1 i get the error
so i suppose that is for the other user, but what about my ?
I tried uninstalling and deleting the registry but nothing happen.

[radi]

Please report this issue to our support team via support@mirillis.com.