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Action! records but does not save

Posted: Thu Sep 04, 2014 9:24 pm
by luisvidal41
I have Windows 8.1
Action 1.8.0

I used Action on Win 7 and all was OK
trying to use it on windows 8 i get this error


I updated to Win 8.1 But the error still :cry:
I Run it on W7 Compatibility Mode
Action! Opens and allows me to record but does not save the video


PD: Audio recorder y Screenshot Works :|

Re: Action! records but does not save

Posted: Fri Sep 05, 2014 8:48 am
by radi
Please update your Action! to 1.19.2 first.

Re: Action! records but does not save

Posted: Fri Sep 05, 2014 6:49 pm
by luisvidal41
radi wrote:Please update your Action! to 1.19.2 first.
Updated but is exactly the same :|
1) The same error without compatibility mode
2)open on compatibility mode
3)look like recording but doesn't save :?

Re: Action! records but does not save

Posted: Mon Sep 08, 2014 9:56 pm
by santtos
Just bought Action and have the same problem, windows 8.1 64 bit, Action 1.9.2.
Sometime record more then 1 or 2 hours or game play but save one 100-125 mb, other time don't save at all.

Re: Action! records but does not save

Posted: Tue Sep 09, 2014 10:32 am
by radi
One of our users recently fixed similar issue by running Action! in compatibility mode with Windows 8 instead of 8.1. Please try if it helps in your case.

Re: Action! records but does not save

Posted: Tue Sep 09, 2014 11:31 pm
by luisvidal41
radi wrote:One of our users recently fixed similar issue by running Action! in compatibility mode with Windows 8 instead of 8.1. Please try if it helps in your case.
on windows 8 and 8.1 i get the error
so i suppose that is for the other user, but what about my ? :cry:
I tried uninstalling and deleting the registry but nothing happen.

Re: Action! records but does not save

Posted: Wed Sep 10, 2014 1:17 pm
by radi
Please report this issue to our support team via support@mirillis.com.