No mp4 and file error in avi and many more bugs
Posted: Wed Sep 17, 2014 5:44 am
First off can I say how many bus there are with this thing. Should have done research before I actually bought what can only be described as a Beta.
Right first off, I am a Windows 8.1 user. I had to run in Windows 7 Compatibility mode just to get this program to launch... not a good start.
Now that I am up and running, Im trying to conduct a simple recording just to test it. I thought this would be able to handle my desktop but it seems that it cannot. Does not bode well for when I actually start recording anything more advanced than a moving pointer.
My issues I seem to have so far:
-I cannot record at all in MP4 format. It says that it is recording with the glowing red button but when I finish recording I get no files.
-When I choose the AVI format it does record. However the files only show as a second long according to your in program browser and nothing shows when I use playback.
May I say how displeased I am with this lackluster program. I do not have the time to start fault finding and fixing your mistakes just to make it do exactly the one thing I bought it for... yes.... PAY!! I am very close to asking for a refund from Paypal for paying for a service I do not seem to be receiving. Lets hope customer support works better than your program!
Right first off, I am a Windows 8.1 user. I had to run in Windows 7 Compatibility mode just to get this program to launch... not a good start.
Now that I am up and running, Im trying to conduct a simple recording just to test it. I thought this would be able to handle my desktop but it seems that it cannot. Does not bode well for when I actually start recording anything more advanced than a moving pointer.
My issues I seem to have so far:
-I cannot record at all in MP4 format. It says that it is recording with the glowing red button but when I finish recording I get no files.
-When I choose the AVI format it does record. However the files only show as a second long according to your in program browser and nothing shows when I use playback.
May I say how displeased I am with this lackluster program. I do not have the time to start fault finding and fixing your mistakes just to make it do exactly the one thing I bought it for... yes.... PAY!! I am very close to asking for a refund from Paypal for paying for a service I do not seem to be receiving. Lets hope customer support works better than your program!