YvesDonn
Posts: 4
Joined: Wed Dec 10, 2014 6:23 pm
PC Specification: inteli7, windows7, ssd harddrive, acer

No HD Quality

Wed Dec 10, 2014 6:40 pm

Hello everyone. I just bought Action!
The quality I get from an Action! AVi file 1080p + 60 images is lower than an Action! AVI file 480p + 50 images and it is certainly NOT of HD quality.
On the AVI file 1080p + 60 images : the flow of images is lagging behind the sound, the flow of images is fractioned and I can sometimes hear clicks on the sound.
That doesn't happen on the AVI file 480p + 50 images.
Does anybody know what's happenng and how I can have a regular HD quality?
In advance thanx for your kind help !!

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: No HD Quality

Thu Dec 11, 2014 4:27 pm

Maybe your hard driver or computer hardware cannot support these settings. Can you post your DxDiag report?
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YvesDonn
Posts: 4
Joined: Wed Dec 10, 2014 6:23 pm
PC Specification: inteli7, windows7, ssd harddrive, acer

Re: No HD Quality

Mon Dec 15, 2014 10:56 am

radi wrote:Maybe your hard driver or computer hardware cannot support these settings. Can you post your DxDiag report?
OOooh, thank you.
SSD hardrive, Acer Aspire, i7, windows 7, 15 Gb free on C:/, GoogleDrive 100 Gb.

What's DxDiag ?

Claunator
Posts: 145
Joined: Sat Oct 19, 2013 7:49 pm
PC Specification: Win 10 64-bit, i7-6700K, GTX 970

Re: No HD Quality

Mon Dec 15, 2014 2:46 pm

YvesDonn wrote:
radi wrote:Maybe your hard driver or computer hardware cannot support these settings. Can you post your DxDiag report?
What's DxDiag ?
DxDiag gathers info regarding ur PC, it can be helpful in problems like these

How to run it:

Open Start Menu --> type "dxdiag" into search box --> Run DxDiag --> Run a "system diagnosis" (1) --> Save results in text file or however u want --> Attach file into next post or edit last one, OR copy content, paste it somewhere and provide link to it.

(1) = This is just to be clear that it's not necessarily "system diagnosis", it could be "run 64-bit diagnosis" depending on what bit-system u use, but it's very similar.

YvesDonn
Posts: 4
Joined: Wed Dec 10, 2014 6:23 pm
PC Specification: inteli7, windows7, ssd harddrive, acer

Re: No HD Quality

Sun Dec 21, 2014 10:47 am

What part of the dxdiag do u want to see?
thanx

YvesDonn
Posts: 4
Joined: Wed Dec 10, 2014 6:23 pm
PC Specification: inteli7, windows7, ssd harddrive, acer

Re: No HD Quality

Mon Dec 22, 2014 8:46 am

for the sake of making it clear :
I got a PC with
SSD hardrive, Acer Aspire, i7, windows 7, 15 Gb free on C:/, GoogleDrive 100 Gb
how possible is it that my hard/software don't support mirillis-action! HD settings ?

User avatar
radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: No HD Quality

Mon Dec 22, 2014 7:01 pm

If you are experiencing any technical issues with our software please contact our support team directly via support@mirillis.com.
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